The Relationship Manager for pension services builds and maintains client relationships with boards of trustees, scheme members and regulators, providing guidance on pension matters and ensuring service delivery and regulatory compliance.
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Relationship ManagerNew!
Employer / Company
Minet Kenya
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Description (Public)
Duties, Roles and Responsibilities
- Build and nurture long-term relationships with pension scheme clients and trustees.
- Understand client pension needs and propose tailored solutions.
- Serve as main point of contact for enquiries and concerns.
- Develop deep knowledge of pension regulations and industry trends.
- Facilitate onboarding of new clients and run client education sessions.
- Investigate and resolve complex client and administration issues.
- Prepare and present reports on scheme performance and account status.
- Keep trustees informed of regulatory and policy changes.
Qualifications, Education and Competencies
Qualifications & Experience:
- Bachelor's degree in Business, Statistics or a related field.
- A Master's degree in a business-related field is an added advantage.
- Certified Pension Manager qualification or a Diploma in Insurance.
- Membership in a relevant professional association is an added advantage.
- At least 5 years of experience in a related role.
Skills & Competencies:
- Pension and retirement benefits knowledge.
- Client relationship management.
- Regulatory compliance with RBA and KRA requirements.
- Report writing and presentation.
- Issue resolution and stakeholder communication.
How to Apply
About Minet Kenya
Minet Kenya is a trusted risk management, human capital, and insurance brokerage firm dedicated to meeting the uncertainties of tomorrow by delivering innovative solutions today. As part of the pan-African Minet Group and Aon’s primary network partner, Minet Kenya combines extensive regional insight with a global network of expertise. Joining Minet Kenya means working alongside an agile, purpose-driven team dedicated to protecting value, fostering financial resilience, and empowering businesses and communities across Kenya.
Mission
To be Africa’s trusted risk advisor by delivering innovative and relevant risk and human capital solutions; growing sustainable partnerships and making a meaningful contribution to the communities we serve.
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