Relationship Manager - Diaspora BankingNew!

• Develop and execute the diaspora retail strategy to grow market share in the segment.
• Acquire and onboard diaspora customers, converting remittance flows into deposits and liabilities.
• Manage a portfolio of diaspora customers and build long term relationships with them and their beneficiaries.
• Build partnerships with remittance corridors, diaspora associations and agents to generate leads.
• Monitor segment performance, deposit growth and customer profitability against targets.
• Prepare segment reports and forecasts for management and ensure KYC and AML compliance.

Qualifications & Experience:

• Bachelor's degree in Business, Finance, Economics or a related field.
• Experience in retail, corporate or diaspora banking relationship management.
• Working knowledge of remittance products, international payments and correspondent banking.
• Demonstrated record of growing deposits or customer numbers against targets.

Skills & Competencies:

• Strong relationship management and customer acquisition skills.
• Excellent negotiation and communication skills.
• Commercial awareness of diaspora markets and remittance flows.
• Analytical skills for segment reporting and portfolio monitoring.
• Ability to work across branches, channels and partner networks.