Regional Merchant Acquiring OfficerNew!

Description (Public)

KCB Bank Uganda is looking for a Regional Merchant Acquiring Officer to recruit and support merchants for card and digital payment acceptance, grow transaction volumes in the region and ensure terminals are deployed, compliant and profitable.

Duties, Roles and Responsibilities

Recruit and onboard merchants for card and digital payment acceptance
Deploy and support point of sale terminals in the region
Grow transaction volume and merchant revenue against targets
Train merchants on payment products and dispute handling
Monitor merchant activity and address dormant or non-compliant accounts
Prepare regional reports on acquiring performance

Qualifications, Education and Competencies

Qualifications and Experience

Bachelor's degree in Business, Marketing, Finance or a related field
At least 3 years experience in merchant acquiring, payments or card business
Knowledge of card schemes and payment acceptance processes

Skills and Competencies

Sales and merchant relationship management
Payments product knowledge
Territory planning and reporting
Customer training and support

How to Apply

About KCB Bank Uganda

KCB Bank Uganda is a leading financial institution dedicated to providing innovative banking solutions that empower individuals, businesses, and communities to achieve their financial goals. Known for its strong reputation and a legacy of excellence in customer service, KCB Bank Uganda is recognized for its commitment to driving economic growth and financial inclusion across Uganda. The bank fosters a collaborative and dynamic work culture that encourages employee development, inclusivity, and professional growth, offering competitive benefits and opportunities to work in various roles, from banking operations to digital innovation. With a strong presence in Uganda since 1997, the bank has evolved into a key player in the Ugandan banking sector, constantly adapting to meet the needs of an increasingly digital economy. KCB Bank Uganda’s business model focuses on providing accessible and personalized financial services, from retail banking to corporate solutions, while leveraging technology to enhance service delivery and customer experience. The bank operates across a wide network of branches and digital platforms, ensuring easy access to banking services for both urban and rural customers. Guided by core values of integrity, customer-centricity, teamwork, and excellence, KCB Bank Uganda is dedicated to corporate social responsibility, supporting various initiatives focused on education, health, financial literacy, and community empowerment.