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Regional Manager job at Bank of Africa | Apply Now

Are you looking for Bank Jobs in Uganda 2024? If yes, then you might be interested in Regional Manager job at Bank of Africa

Kampala, Uganda



June 12, 2024 at 2:00:00 PM

About the Organisation

Bank of Africa Uganda Limited (BOA Uganda) is a key player in the Ugandan banking sector, providing a wide range of financial services to individuals, businesses, and institutions. As part of the Bank of Africa Group, which operates in 18 countries across Africa, BOA Uganda benefits from a strong network and extensive experience in the African financial landscape.

Established in 1985, BOA Uganda has grown significantly, earning a reputation for reliability, innovation, and customer-focused services. The bank offers a comprehensive suite of products, including personal and business banking, loans, savings and investment accounts, and digital banking solutions. Its commitment to leveraging technology has led to the development of robust online and mobile banking platforms, making financial services more accessible and convenient for its customers.

BOA Uganda is known for its strong focus on small and medium-sized enterprises (SMEs), providing tailored financial solutions to support their growth and development. The bank offers various credit facilities, advisory services, and business development support to help SMEs thrive in a competitive market.

The bank also places a high priority on corporate social responsibility, engaging in numerous initiatives aimed at improving the well-being of communities in Uganda. These initiatives include support for education, health, environmental conservation, and economic empowerment projects. Through its community outreach programs, BOA Uganda demonstrates a commitment to making a positive impact on society.

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Job Title

Regional Manager job at Bank of Africa

Job Description

Manage and support branches within the designated region by providing business leadership, driving a culture of service excellence and fostering operational effectiveness and efficiency in order to grow market share and enhance achievement of BOA -Uganda’ s overall business objectives in the region.

Duties and Responsibilities

  • Receive regional business targets and appropriately cascade and communicate them to the teams. Lead and support the teams in designing appropriate strategies for the achievement of allocated targets and monitor performance on targets and initiate corrective action where necessary.

  • Lead and drive any market initiatives and projects of the bank. Continuously promote the bank’s products, and prospect to drive new business acquisition, while fostering growth of existing accounts to achieve allocated business targets. Plan and Implement appropriate customer visits, and utilize all appropriate communication avenues to cultivate rich and productive customer relations for business growth and retention

  • Orchestrate a culture of customer service excellence in the region to gain competitive advantage. Maintain communication channels for customers, provide information to meet their needs and escalate where appropriate

  • Monitor and report on competitor activities, evolving market conditions and provide any other data that can sharpen market intelligence and provide business insight to management for appropriate responses.

  • Monitor and drive branch- by-branch profitability of the branches in your region. Monitor branch-by-branch Non-Performing-Assets (NPA) ratios, and take corrective action where necessary

  • Initiate a branch-driven budget formulation process, to compile and provide an overall regional budget. Work with the leadership in the teams to ensure regional budget discipline.

  • Foster a culture of operational discipline and conformity to bank regulations and procedures in the region. Ensure the timely resolution of any audit findings in the branches in your region and drive policy, procedure and risk awareness in your region.

  • Continuously explore new opportunities for regional synergies

  • Take charge of regional staff performance planning, monitoring, coaching and appraisal. Foster a rewarding work environment and build team motivation and team performance. Provide input for learning and development interventions and other HR system

  • Compile and submit regular business reports on key business areas of your region that may be required by management.

  • Perform any other duties that may be assigned to you from time to time.

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Qualifications and Competencies

  • A University degree preferably in business, marketing, finance or banking

  • A related professional, or other related post-graduate qualification in business

Required Competencies

  • A minimum of 5 years’ relevant experience in banking, 2 of which should be at Supervisory level.

  • Strong track record in Direct Selling, Sales Management and Relationship Management;

  • Solid grasp and interpretation of industrial and national economic trends;

  • Strong strategic and conceptual skills

  • Leadership and team management skills

  • Customer centricity, with a strong appreciation for client behavior

  • Solid business acumen and financial skills

  • Solid and proven credit risk management

  • Strong decision-making, conflict resolution and problem solving skills

  • Very strong presentation, verbal and written communication skills

  • Team player with strong interpersonal skills and the ability to build internal and external networks

  • Ability to work under pressure, and exercise excellent judgment

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How to Apply

Are you interested? Click the "APPLY" button below to submit your application.



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