top of page

Related Jobs

Interview pack
AfriCareers Premium Program
List your job vacancies FREE of charge on AfriCareers and reach top talent across Uganda.
Ultimate Interview Pack with over 50 toughest interview questions
Related Jobs
Regional Enterprise Portfolio Manager Job at DFCU Bank
20 Mar 2026
DFCU Bank
Finance Business Partner Job at DFCU Bank
20 Mar 2026
DFCU Bank
Trade Finance Operations Officer Job at DFCU Bank
20 Mar 2026
DFCU Bank
Manager Compliance/ Money Laundering Control Officer Job at Yako Bank Uganda
1 Apr 2026
Yako Bank Uganda
Head of Retail Payments Job at NCBA Bank Uganda
27 Mar 2026
NCBA Bank Uganda

Job Summary

Job Title:
Recovery Agents
Employer:
ENCOT Microfinance Ltd
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Bank Jobs
Number of Positions:
8
Deadline:
Saturday, 12 October 2024

Related Jobs

DFCU Bank

Regional Enterprise Portfolio Manager Job at DFCU Bank

20 March 2026
Regional Enterprise Portfolio Manager Job at DFCU Bank
DFCU Bank

Finance Business Partner Job at DFCU Bank

20 March 2026
Finance Business Partner Job at DFCU Bank
DFCU Bank

Trade Finance Operations Officer Job at DFCU Bank

20 March 2026
Trade Finance Operations Officer Job at DFCU Bank
Yako Bank Uganda

Manager Compliance/ Money Laundering Control Officer Job at Yako Bank Uganda

1 April 2026
Manager Compliance/ Money Laundering Control Officer Job at Yako Bank Uganda
NCBA Bank Uganda

Head of Retail Payments Job at NCBA Bank Uganda

27 March 2026
Head of Retail Payments Job at NCBA Bank Uganda

Recovery Agents job at ENCOT Microfinance Ltd | Apply Now

Kigumba, Uganda

ENCOT Microfinance Limited is a social enterprise committed to transforming lives by providing inclusive financial services to low-income individuals and micro-entrepreneurs in Uganda, with the mission of fostering sustainable economic development and empowerment in underserved communities. Recognized for its deep-rooted presence in rural areas and its ethical approach to lending, ENCOT has earned a solid reputation for reliability, transparency, and positive social impact. The organization nurtures a dynamic and purpose-driven work culture that values professionalism, innovation, and teamwork, offering its staff opportunities for career development, training, and community engagement in a supportive and mission-oriented environment.

Since its inception in 2006 in Masindi, ENCOT has steadily grown into a reputable microfinance institution with multiple branches across Uganda, serving thousands of clients through tailored financial products such as micro-loans, savings, and business development services. Its innovative business model emphasizes client-centric solutions, technology adoption, and sustainable practices, enabling it to remain competitive and impactful in the evolving financial services landscape.

With a vision to reach every underserved community in Uganda, ENCOT continues to expand its outreach and operations while upholding core values of integrity, accountability, respect, excellence, and innovation. Through various CSR initiatives, the institution actively supports education, health, and environmental programs, reinforcing its commitment to holistic community development. More information can be found at www.encot.org.

Are you looking for bank jobs in Uganda 2024 today? then you might be interested in Recovery Agents job at ENCOT Microfinance Ltd

Full Time

Deadline: 

12 Oct 2024

Recovery Agents job at ENCOT Microfinance Ltd for Kigumba, Nakasongola and Kagadi

ENCOT Microfinance Ltd

Job Description

This position is responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. The Recovery agent acts as a liaison between creditors and customers and manages overdue accounts. This position reports to the Recovery and Collections Manager. Payments will be on commission basis.

Duties, Roles and Responsibilities

  • To recover outstanding debt from our customers.

  • To review accounts that are behind on their payments to determine appropriate action.

  • To contact customers, collect overdue payments and answer customer queries.

  • To discuss options available to customers who are facing pending court action in order to come to mutually acceptable arrangements which prevent further litigation action.

  • To liaise with sales and operation teams to resolve customer queries/complaints.

  • To call customers using telephone and utilize computer systems to handle skip tracing.

  • To create a list of people who have not made payments and organize a list according to severity of delinquency.

  • To listen to customers’ narrations and determine if debt can be collected, set up repayment plans and new terms of sale, offer advice or refer clients to the Recovery Manager and Record new commitment to repay debt.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

APPLICATION PROCEDURE


Qualified and interested candidates should submit their applications in PDF format (Cover Letter, CV and

Copies of relevant academic documents) by email to hr@encot.org or hand deliver to any of branch. All

applications should be addressed as below:


The Human Resource Officer

ENCOT Microfinance Ltd

Plot 88 Port Road, Masindi

P.O. BOX 389, Masindi


Any documents submitted to ENCOT for application purposes shall not be recalled.


Location: Kigumba, Nakasongola and Kagadi.

NOTE: All applicants MUST be residents of the Branches they intend to apply to.


Please note that only shortlisted candidates will be contacted. 

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.


Recovery Agents job at ENCOT Microfinance Ltd for Kigumba, Nakasongola and Kagadi

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL


bottom of page