People & Culture Operations OfficerNew!

• Manage end-to-end onboarding by collecting required documentation, confirming file completeness and creating digital and physical records
• Register new employees in the HRMIS and coordinate the issuance of staff IDs
• Administer employee medical insurance, including registration of staff and dependants and monthly schedule updates
• Remove exited employees from insurance schemes and handle medical claims efficiently
• Maintain accurate, current and securely archived employee records in physical and digital formats
• Prepare and issue HR correspondence such as appointment, confirmation, contract amendment and probation letters
• Support leave administration, probation tracking, staff movements, offboarding and work visa processing
• Conduct regular audits of staff files to ensure completeness and labour-law compliance
• Provide operational support to People and Culture Business Partners, line managers and employees
• Manage secure storage, retrieval and disposal of HR documents in line with data protection laws
• Maintain employee data in the HRMIS and support management reporting through timely updates
• Update active and exited employee filing cabinets monthly and resolve record discrepancies

Qualifications and Experience

• Bachelor of Honours degree in Human Resource Management, Industrial and Organizational Psychology or a related field
• A postgraduate degree in Human Resources Management is an added advantage
• At least four years of generalist human resources experience, preferably in a financial institution

Skills and Competencies

• Strong knowledge of Uganda labour laws and HR documentation practices
• Accuracy and attention to detail in record keeping and data management
• Good communication and interpersonal skills for supporting managers and staff
• Ability to prioritise and work effectively under pressure in a fast-paced environment
• Discretion and integrity when handling confidential employee information
• Proficiency with HRMIS and standard office software