Payment Posting and Refunds SpecialistNew!

• Accurately post insurance and patient payments within assigned work queues
• Reconcile accounts and identify payment discrepancies
• Interpret remittances and help process eligible patient refunds
• Complete documentation and adhere to approval controls
• Escalate exceptions in a timely manner
• Maintain professional communication with internal teams and clients
• Improve speed, accuracy and independent problem solving over time

Qualifications & Experience:

• Completed bachelor's degree or equivalent university degree in any discipline.
• No previous healthcare, revenue cycle management, payment posting or refunds experience required, as structured training is provided.
• Excellent spoken and written English including clear professional communication.
• Strong computer skills across email, web-based applications, data entry, spreadsheets and learning new software.
• Able and willing to work on-site in Kampala on shifts aligned to U.S. Mountain Time, including late-evening or overnight local hours.

Skills & Competencies:

• Strong attention to detail, numerical accuracy and problem solving.
• Ability to multitask, prioritise work, follow instructions and meet deadlines.
• Organisation and complete documentation of work queues.
• Reliable, punctual, ethical and team oriented.
• Willingness to accept feedback and learn continuously.