Operations ManagerNew!

Description (Public)

The role sits within OYA Microcredit's Kenyan operations in Nairobi, supporting the company's lending to micro and small businesses.

Duties, Roles and Responsibilities

Streamline end-to-end loan application processing, disbursement workflows, and customer onboarding protocols.
Formulate operational strategies, policy updates, and process automation to improve efficiency.
Supervise multi-departmental administrative operations, technology integrations, and vendor management.
Ensure operational risk management, regulatory compliance, and statutory alignment across business units.

Qualifications, Education and Competencies

Qualifications & Experience:

Degree in Operations Management, Business Administration, Finance, or related executive discipline.
5+ years of senior operational leadership experience within microfinance, banking, or digital lending platforms.

Skills & Competencies:

Proven track record in process optimization, budget control, and operational risk management.
Strong executive leadership, strategic decision-making, and project management skills.

How to Apply

About OYA Microcredit

OYA Microcredit is a leading fintech lender dedicated to empowering micro and small businesses across Africa. By providing accessible working capital and asset financing, we help entrepreneurs overcome financial barriers and scale their operations. Our mission is to support the growth of small businesses through fast, convenient, and flexible credit solutions that do not require traditional collateral.