Officer – Customer Services (Internal)

• Support the development of the annual Public and Corporate Affairs Plan for the Authority and ensure its effective implementation
• Support the development and implementation of the Authority's Stakeholder Engagement Plan
• Support regular contact with politicians, political advisers, civil servants, non-departmental public bodies or regulators to keep them informed about the organization's work and policy concerns
• Support in organizing and attending regular meetings with stakeholders, representing the organization and forging contacts with key decision-makers
• Support internal forecasts of the likely effect of public policy changes on the organization
• Support the management of PPDA's social media platforms and ensure visibility and active engagement online
• Support effective implementation of quality internal stakeholders' engagement and communication across the Authority
• Support the preparation of newsletters, press statements and newspaper articles for the Executive Director and/or any other Executive interacting with the Public
• Any other duties as may be assigned from time to time

Qualifications & Experience:

• Bachelor's Degree with Honours in any field
• Minimum of 1 year working experience in a similar role in a reputable organization

Skills & Competencies:

• High organizational skills
• Excellent communication skills
• Very good report writing skills
• High level of problem-solving skills