Manager, Deceased Estates

Description (Public)

The incumbent will be responsible for implementing and overseeing key programmes and projects aligned with the strategic goals of the business unit. Working under the direction of the Business Head, the Manager will focus on enhancing operational performance, maintaining high levels of service delivery, and driving compliance with governance standards. The role also includes managing budgets, reducing costs, and continuously improving business processes. The candidate will engage various stakeholders across functions and levels to ensure the delivery of consistent and effective results in a complex financial services environment.

Duties, Roles and Responsibilities

Support the Business Head in executing business strategies and initiatives
Oversee and manage projects ensuring alignment with strategic business objectives
Monitor operational efficiency and recommend improvements
Ensure adherence to governance, compliance, and service standards
Manage costs and drive financial efficiency across the team
Collaborate with stakeholders across various disciplines to drive shared outcomes
Utilize tools and data to manage tasks, interpret results, and produce quality outputs
Contribute to developing business frameworks and tools that support performance tracking

Qualifications, Education and Competencies

Minimum Qualifications:

First Degree in Business Commerce or Finance and Accounting

Experience:

3–4 years’ experience in managing projects to completion with measurable business results
5–7 years’ experience in influencing and engaging stakeholders in a financial services environment

Behavioural Competencies: