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About the Organisation
Sokoni Africa Limited is a diversified enterprise with interests in the hospitality industry as well as real estate market. The company owns and operates Quality Hill mall along Ggaba Road close to the American Embassy in Kampala Uganda. It also operates a boutique hotel, Le Petit Village, a French pastry shop, La Patisserie, and a European cuisine restaurant, Le Chateau Brasserie Belge.
Maitre D job at Sokoni Africa Limited | Apply Now
Kampala, Uganda
Sokoni Africa Limited is a dynamic and innovative company committed to transforming African trade by providing smart, tech-driven solutions that connect producers, traders, and consumers across the continent. With a mission to bridge market gaps and enhance inclusive economic growth, Sokoni Africa has earned a strong reputation for transparency, efficiency, and empowering local businesses. The company fosters a vibrant and inclusive work culture rooted in integrity, collaboration, and continuous learning, offering employees meaningful career growth, flexible work arrangements, and a sense of purpose in driving social impact.
Since its inception, Sokoni Africa has evolved from a small regional startup into a trusted pan-African marketplace enabler with a growing footprint across multiple African countries. Its innovative business model integrates digital platforms, data analytics, and logistics to streamline market access and supply chains. Guided by core values of accountability, innovation, sustainability, and customer-centricity, Sokoni Africa embraces corporate social responsibility through community empowerment initiatives, support for smallholder farmers, and environmentally conscious practices. With a team of dedicated professionals and a steadily expanding network, Sokoni Africa continues to redefine how Africa trades and connects. Learn more at www.sokoniafrica.com.
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Maitre D job at Sokoni Africa Limited
Full Time
Job Title
Maitre D job at Sokoni Africa Limited
Sokoni Africa Limited
Job Description
Job Title: Maitre D
Organisation: Sokoni Africa Limited
Duty Station: Kampala, Uganda
About the Company:
Maitre d’ is responsible for creating a welcoming and exceptional dining experience for all guests. This position entails supervising Restaurant staffs, managing reservations, ensuring efficient seating arrangements, making sure all guests get exceptional service and addressing guest needs to ensure a smooth and enjoyable dining experience.
How to Apply
Duties, Roles and Responsibilities
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Deadline: 14th February 2025
Guest Relations: Greet and welcome guests upon arrival, ensuring a positive first impression. Attend to any special requests, complaints, or concerns promptly and professionally.
Reservations Management: Oversee the reservation system, ensuring proper scheduling and optimizing table allocation to maximize efficiency and guest satisfaction.
Seating Coordination: Supervise and manage the seating of guests, ensuring timely seating and adherence to restaurant policies.
Staff Supervision: Direct and coordinate service staffs, hostesses and bar staffs. Provide guidance, training, and motivation to ensure high standards of service.
Dining Room Management: Maintain the flow of service in the restaurant, balancing guest needs with staff performance. Anticipate guest preferences and make recommendations when appropriate.
Quality Control: Monitor the quality of service and food presentation to ensure consistency and guest satisfaction. Ensure cleanliness and organization of the restaurant.
Communication: Act as the liaison between Hostesses and Service Team. Relay important guest preferences or special requests to kitchen staff.
Upselling: Promote and recommend menu items, specials, and beverage offerings to enhance the guest experience and contribute to sales.
Problem Resolution: Handle guest complaints and issues efficiently, seeking satisfactory resolutions while maintaining the restaurant’s reputation.
Event Coordination: Assist with organizing and overseeing special events, private parties, Banqueting or group bookings as necessary.
Team Collaboration: Work closely with the other Brands/ Departments and leadership Team to ensure smooth operations and address any staffing, operational, or guest concerns.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Proven experience in a leadership or supervisory role in a fine-dining or high-volume restaurant.
Exceptional customer service skills with the ability to handle difficult situations with tact and professionalism.
Strong communication, interpersonal, and organizational skills.
Ability to multi-task and manage time effectively in a fast-paced environment.
A keen eye for detail and commitment to maintaining high standards of service and presentation.
Knowledge of restaurant operations, including reservation systems, point-of-sale systems, product knowledge and food/beverage menus.
Ability to work flexible hours, including nights, weekends, and holidays.
Preferred Qualifications:
Hospitality or Restaurant Management degree or equivalent.
Experience with high-end/ Fine dining etiquette and wine pairings Restaurant.
