The IT Officer supports OPPO Kenya's technology infrastructure, computer systems and software applications, troubleshooting issues and keeping office systems running smoothly.
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OPPO Kenya
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Description (Public)
Duties, Roles and Responsibilities
- Install, configure and maintain computer hardware, software and operating systems.
- Provide technical support to employees and troubleshoot computer issues.
- Maintain and monitor IT systems, networks and internet connectivity.
- Manage software installations, updates and system configurations.
- Diagnose and resolve hardware, software and network problems.
- Maintain IT equipment inventory.
- Support data backup, security and protection of company information.
- Escalate complex issues and coordinate with external service providers.
Qualifications, Education and Competencies
Qualifications & Experience:
- Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering or a related field.
- Strong knowledge of computer systems, hardware and software applications.
- Good understanding of Windows operating systems and Microsoft Office.
- Knowledge of networking, internet connectivity and basic IT security.
- Previous IT support experience is an added advantage.
Skills & Competencies:
- Troubleshooting and problem solving.
- Network administration.
- Hardware and software maintenance.
- Communication and organisation.
- Ability to work independently.
How to Apply
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