MONUSCO's Business Requirements Management (BRM) software development team, part of the Innovation and Technology Pillar based in Entebbe, Uganda, is seeking a UN Volunteer Information Systems Assistant (Software Developer) to build value-added custom applications that automate and streamline manual processes for UN field missions. This is a UN Volunteer assignment; candidates must be nationals of a country other than the country of assignment.
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Information Systems Assistant – Software Developer (UN Volunteer)
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United Nations Organisation Stabilization Mission in the Democratic Republic of the Congo (MONUSCO)
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Description (Public)
Duties, Roles and Responsibilities
- Develop applications that automate and streamline manual processes, strengthening administrative efficiency and oversight
- Analyse existing workflows and recommend improvements
- Coordinate with stakeholders to deliver assigned tasks and projects on time, applying solid project management skills
- Maintain project documentation to ensure proper tracking and follow-up
- Perform application testing and make necessary adjustments to ensure smooth operational state of the applications built
- Present proposed solutions to clients with strong public-speaking and presentation skills
- Provide technical support for already deployed applications, databases and systems
- Conduct user training for knowledge transfer and produce user guides during application handover
- Maintain business confidence by upholding confidentiality of clients
- Keep up professional and technical knowledge through workshops, professional publications and networks
- Research new projects requiring input from multiple disciplines and areas of expertise
- Perform other duties when directed by managers or whenever there are operational requirements
Qualifications, Education and Competencies
Qualifications & Experience:
- Bachelor's degree in Computer Science, Communications Technology, Data Science, Information and Communication Technology, Information Management Systems, Telecommunications or a related field
- Minimum five (5) years of experience working as an application developer (UN Volunteer assignment requirement: 5 years; candidates must be 18-80 years old and nationals of a country other than the country of assignment)
- Proficiency in C# across .NET workloads such as ASP.NET Core (MVC and Razor Pages), Web API and .NET MAUI, applying system design fundamentals, object-oriented programming and design patterns such as dependency injection
- Database development with SQL Server: data modelling, design and administration, with data access through Entity Framework Core, LINQ and T-SQL including stored procedures, views and functions
- Proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power BI and SharePoint Online)
- Industry-recognized technical certifications in software development (AWS, Google, Oracle, Microsoft), project management (PMS, Prince2) or service management (ITIL, COBIT) are an advantage
- English fluency required; working knowledge of French is desirable
Skills & Competencies:
- Delivery of clean, secure, well-structured and well-documented code supported by unit tests, with debugging and performance tuning of .NET applications
- Working knowledge of source control and DevOps practices using Git, GitHub and Azure DevOps including CI/CD pipelines, plus platform operations on IIS, Windows Server and Linux and containerizing .NET applications with Docker
- Front-end skills in HTML5, CSS, JavaScript, jQuery and Bootstrap
- Experience integrating AI services (Azure OpenAI Service, Azure AI Services or ML.NET) with prompt engineering and RAG is desirable
- Integrity, professionalism, accountability and the ability to work in a multicultural environment
How to Apply
About United Nations Organisation Stabilization Mission in the Democratic Republic of the Congo (MONUSCO)
MONUSCO is a United Nations peacekeeping mission dedicated to fostering peace and security in the Democratic Republic of the Congo. By working closely with local authorities and international partners, the mission focuses on the protection of civilians, the promotion of human rights, and the stabilization of conflict-affected areas to support long-term development and governance.
Mission
To protect civilians and consolidate peace in the Democratic Republic of the Congo through stabilization and support for government efforts.
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