The ICT Officer ensures efficient operation, integration, maintenance and support of organisational systems including Microsoft SharePoint, Microsoft Dynamics NAV, Odoo and Beyonic, providing technical assistance to staff, troubleshooting, managing permissions and supporting ERP modules.
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Rakai Health Sciences Program
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Description (Public)
Duties, Roles and Responsibilities
- Administer enterprise and ERP systems including SharePoint, Dynamics NAV, Odoo and Beyonic
- Manage user accounts and permissions
- Provide technical support and troubleshoot system issues for staff
- Maintain system security and data integrity
- Train system users and develop SOPs
- Support system upgrades and technical evaluations
- Coordinate with service providers and support ERP modules such as finance, procurement, inventory, HR and fixed assets
Qualifications, Education and Competencies
Qualifications & Experience:
- A relevant bachelor's degree.
- At least 3 years of experience in ERP administration, implementation, support or systems management.
- Demonstrable experience using Microsoft Dynamics NAV or a related system.
- Knowledge of accounting processes, ERP certifications, database administration and experience supporting finance, procurement, inventory, HR and fixed asset modules will be advantageous.
Skills & Competencies:
- Technical problem solving.
- Detail oriented working.
- Security conscious administration of user accounts and permissions.
- Service focused support for staff.
- Team collaboration with service providers and internal users.
- User training, SOP development and system documentation.
How to Apply
About Rakai Health Sciences Program
Rakai Health Sciences Program (RHSP) is a research organization based in Rakai, Uganda, conducting the Rakai Community Cohort Study and related field studies in HIV/AIDS, infectious diseases, and public health.
Mission
RHSP is dedicated to advancing health research and improving public health outcomes globally through high-impact research and comprehensive healthcare initiatives.
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