ICT Assistant

• Provide ICT support and troubleshooting to staff and students at the campus
• Manage and maintain designated ICT labs and computer equipment
• Be in charge of planning, scheduling, booking, and monitoring the covering of the computer labs
• Manage and report preparation of proposals, booking, and monitoring the covering of the catering, accommodation, and dining rooms in consultation with the Director, Human Resources
• Supervise cleaning and catering activities on campus
• Manage food and beverage provision for staff and students
• Supervise building/other equipment including or damaged items; General Cleanliness of the campus; processing maintenance requests; managing buildings and apartments at the campus
• Monitor the configuration of ICT equipment and any changes
• To arrange for the required servicing and repair of ICT lab equipment
• To conduct formal assessments on operation and software
• Ensure the efficient flow of information between the ICT department and the ICT technical team budget
• Provide computing support to students and other users of the designated ICT labs

Qualifications & Experience:

• Bachelor's degree in Information Technology, Computer Science, or a related field from a recognised institution
• Should have a minimum of 1–2 years working experience with an institution of higher learning
• The candidate should have experience coordinating or administering one or more experience working in a specialist, reliable, scalable and effective use of lab facilities
• Must have experience in the Networks Administration (or ICT) and sometimes including guiding possible changes to other students' programmes to improve mentoring and monitoring by individual care and support
• Should be able to work to satisfy conventional standards such as accounting software, video editing software etc. and on weekends
• Should be able to work to satisfy learning software independently

Skills & Competencies:

• Strong ICT troubleshooting and technical support skills
• Familiarity with networking, hardware maintenance, and software administration
• Reliable, organised, and able to work with minimal supervision
• Good communication and interpersonal skills