Ice Cream and Butter Supervisor - Dispatch and DistributionNew!

• Plan and supervise daily dispatch, delivery schedules, routes and distribution operations.
• Ensure proper cold chain management, temperature control, food safety and product handling.
• Oversee stock movements, loading, inventory reconciliation, shortages, damages and returns.
• Verify customer orders, invoices, dispatch records and proof of delivery documentation.
• Supervise drivers, loaders, salesmen and delivery teams to ensure productivity and compliance.
• Coordinate with warehouse, sales and logistics teams to resolve delivery issues and customer complaints.
• Prepare dispatch, delivery, stock movement and POD reports and identify ways to reduce losses and delays.

Qualifications & Experience:

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration or a related field.
• 4 to 7 years of experience in dispatch, logistics, distribution or warehouse operations within FMCG.
• At least 2 years supervising drivers, delivery teams or warehouse personnel.
• Experience in dairy, ice cream, frozen foods or temperature controlled distribution is highly preferred.

Skills & Competencies:

• Strong knowledge of cold chain operations, inventory control, stock reconciliation and POD documentation.
• Proficiency in Microsoft Excel and familiarity with dispatch or ERP systems.
• Strong leadership, planning and organisational skills.
• Communication and problem solving ability under delivery pressure.