The Human Resources Officer supports the hotel's people agenda, covering recruitment, onboarding, records, payroll administration and employee relations in line with hotel and Accor standards.
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Mantis Epic Hotel and Suites
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Description (Public)
Duties, Roles and Responsibilities
- Coordinate recruitment, shortlisting, interviews and onboarding.
- Maintain accurate staff files, contracts and leave records.
- Support payroll preparation, attendance tracking and statutory deductions.
- Handle employee relations matters and escalate grievances appropriately.
- Organise training and development activities with department heads.
- Ensure compliance with Rwandan labour law and hotel policies.
Qualifications, Education and Competencies
Qualifications & Experience:
- Bachelor's degree in human resource management, business or a related field.
- At least 3 years of HR experience, hospitality experience preferred.
- Working knowledge of Rwandan labour law and payroll processes.
- Strong interpersonal skills and discretion.
- Proficiency in Microsoft Office and HR information systems.
Skills & Competencies:
- Recruitment.
- Employee relations.
- Confidentiality.
- Organisation.
- Communication.
- Labour law knowledge.
How to Apply
About Mantis Epic Hotel and Suites
Mantis EPIC Hotel and Suites is a premier luxury destination in Rwanda's Eastern Province and a proud member of the Mantis Collection under the global Accor group. Committed to the 'Heartist' philosophy, the hotel focuses on creating meaningful connections and unforgettable moments for guests while driving sustainable tourism and local community development. We offer a professional and inclusive work environment that values creativity, gender equality, and individual purpose, providing our team members with the opportunity to grow within an international hospitality network.
Mission
To provide an ideal balance between business and leisure while making a positive impact on the local community and environment through sustainable hospitality.
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