Housekeeper

Guest Room Cleaning:

• Thoroughly clean and maintain guest rooms according to established standards, including making beds, vacuuming, dusting, wiping down surfaces, and replenishing amenities.

• Attend to specific guest requests regarding room setup, including special arrangements for honeymoon suites or VIP guests.

• Inspect rooms for any maintenance issues and report them promptly.

Reception and Guest Service:

• Welcome guests and facilitate check-in and check-out services.

• Respond promptly to guest requests and concerns regarding cleanliness.

• Greet guests in a courteous and professional manner.

• Provide information about residence amenities and services as needed.

Linen and Laundry Management:

• Collect soiled linens and towels from guest rooms.

• Sort and deliver linens to the laundry department.

• Ensure proper linen inventory levels in guest rooms.

Public Area Cleaning:

• Clean and maintain common areas such as the lobby, hallways, stairs, elevators, and guest lounges.

• Dust decorative items and furniture.

• Polish surfaces and maintain the overall aesthetic of public spaces.

Attention to Detail:

• Maintain a high level of cleanliness and presentation in all areas, adhering to the residence’s unique style and decor.

• Regularly inspect rooms and public spaces for cleanliness and tidiness.

• Cleaning Expertise: Proven experience in housekeeping with a strong understanding of cleaning procedures and techniques.

• Attention to Detail: High level of focus on maintaining cleanliness and presentation standards, especially in a refined boutique environment.

• Communication Skills:

• Effective communication skills to interact with guests and colleagues.

• Ability to communicate in English.

• Teamwork:

• Ability to collaborate effectively with other housekeeping staff and departments.

• Additional Desirable Skills:

• Specialized Cleaning:

• Experience cleaning intricate fixtures, high-end artwork, or unique furniture in a boutique hotel environment.

• Guest Experience Focus:

• Providing additional guest-centric services like turndown service, personalized room arrangements, or special amenity setups.

• Knowledge of Local Culture:

• Understanding the local aesthetic and incorporating it into housekeeping practices to enhance the guest experience.