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About the Organisation
PostBank Uganda Limited (PBU) is a government owned bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. The bank focuses on being the market leader in advancing financial inclusion.
Head of Small & Micro Business job at PostBank | Apply Now
Kampala, Uganda
ostBank Uganda is a leading financial institution committed to providing accessible, affordable, and innovative banking solutions that cater to individuals, businesses, and government entities. With a strong reputation built on reliability and customer trust, PostBank has earned recognition for its inclusive banking services, particularly focusing on underserved populations, offering a range of products including savings, loans, and mobile banking. The bank fosters a work culture centered around integrity, collaboration, and customer satisfaction, offering employees opportunities for growth and development in a supportive and inclusive environment.
Founded in 1996, PostBank has evolved to become a significant player in Uganda's banking sector, adapting to technological advancements to better serve its customers through mobile banking, digital financial services, and innovative payment solutions. With a widespread network of branches and agents across the country, PostBank serves millions of customers, including those in remote and rural areas. Driven by core values of accessibility, innovation, and trust, PostBank is dedicated to corporate social responsibility efforts that focus on financial literacy, community development, and environmental sustainability. For more information, visit www.postbank.co.ug.
Are you looking for Management jobs in Uganda 2024 today? then you might be interested in Head of Small & Micro Business job at PostBank
Full Time
Deadline:
22 Nov 2024
Job Title
Head of Small & Micro Business job at PostBank
PostBank
Job Description
Job Title: Head of Small & Micro Business
Organisation: PostBank Uganda Limited (PBU)
Duty Station: Kampala, Uganda
Reports to: Chief Retail Officer
The Head of Small and Micro Business is responsible for developing and implementing strategic plans to enhance the growth and sustainability of the small and micro business segment. This role focuses on identifying growth opportunities, enabling sales improvements, refining product offerings, and ensuring the segment meets its overall performance targets.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
The following documents should accompany the application: Cover letter, Detailed CV, and Copies of academic documents all as one file.
Online applications addressed to Chief Human Resource Officer, PostBank Uganda.
Send application to hr@postbank.co.ug with job title as subject.
Deadline: 22nd November 2024 by 5.00pm
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How to Apply
Responsibilities:
Develop and execute the small and micro strategy and tactical business development plan, considering the market opportunity/growth potential, existing capabilities and risk appetite.
Select target markets and refine customer propositions to enhance the banks’ existing capabilities and competitive position.
Provide essential support to small and micro businesses across the network, ensuring their growth and success.
Innovate and customize products and service offerings tailored to the small and micro business segment.
Ensure the integrity of our lending practices to maintain a high-quality book.
Define measurable business growth objectives and management processes.
Foster a service-based sales culture to spur business growth and relationship management.
Conduct regular engagements to review goals, assess progress and optimize team performance.
Recognize and reward sales performers in line with the approved parameters.
Collaborate with internal teams to ensure coordinated efforts and alignment with overall business objectives.
Manage and design mitigants to all risks associated with this line of business
Ensure compliance with all regulatory requirements.
Carry out any other duties as may be assigned by the head of department or management.
Business Behaviours:
The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
Takes clear accountability and focuses on delivery of broader corporate goals.
Ability to take decisions and progress towards goals in conditions of uncertainty.
Ability to demonstrate positive image and role model PBU’s values and leadership behaviours.
Must be a person of impeccable integrity.
Financial Responsibility:
Manage the small and micro business budget.
Achieve the agreed financial targets related to revenue growth, customer acquisition, product mix as well as balance sheet.
Responsible for cost control and keep within agreed SME budgets.
SERVICES
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INDUSTRIAL
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RESIDENTIAL
Qualifications:
A degree in finance, Business Administration, Economics, or a relevant field.
Certified banking qualification or master’s degree is an added advantage.
Relevant practical training in SME business growth in the financial services sector.
Strong critical thinking, analytical and problem-solving skills.
Excellent verbal and written communication skills.
A minimum of 7 years’ experience in a banking environment with at least 4 years in the relationship management function.
Proficiency in business development, customer service, relationship/people management skills, negotiation, leadership, marketing, selling and credit analysis.
