GemSuites, a hotel suites and serviced apartments property in Riverside Nairobi, is seeking an experienced, commercially driven Head of Sales & Marketing to lead the hotel's sales and marketing function, grow revenue and expand market share.
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Hotel / Hospitality
Head of Sales & MarketingNew!
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GemSuites
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Description (Public)
Duties, Roles and Responsibilities
- Develop and implement sales and marketing strategies to hit revenue targets and grow market share.
- Lead, coach and manage a team of 3-5 sales and marketing professionals to achieve targets.
- Drive corporate sales, key account management, MICE, conferences, events and other revenue streams.
- Identify new business opportunities, acquire key accounts and strengthen existing client relationships.
- Prepare and manage the annual sales and marketing budget and measure return on investment.
- Develop sales forecasts, monitor pipeline performance and take corrective action where targets are missed.
- Oversee digital marketing, promotional campaigns, brand visibility and direct-booking initiatives.
- Prepare regular sales and marketing performance reports for the General Manager.
- Collaborate with Finance, Revenue Management, Reservations and Operations on revenue delivery.
Qualifications, Education and Competencies
Qualifications & Experience:
- Bachelor's degree or diploma in Sales and Marketing, Hospitality Management, Business Administration or a related field.
- At least 7 years of relevant hotel sales and marketing experience.
- A minimum of 3 years in a formal leadership role such as Head of Sales or Sales Manager.
Skills & Competencies:
- Commercial and revenue-driven mindset.
- Team leadership and coaching.
- Budgeting, forecasting and ROI analysis.
- Strong account management and negotiation.
How to Apply
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