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Hotel / Hospitality

Head of Sales & MarketingNew!

Category

Hotel / Hospitality

Employment Type

Full-time

Location

Nairobi, Kenya

Vacancies

1 position

Closing Date

11/20/2026
18 days left

Employer / Company

GemSuites logo
GemSuites
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Description (Public)

GemSuites, a hotel suites and serviced apartments property in Riverside Nairobi, is seeking an experienced, commercially driven Head of Sales & Marketing to lead the hotel's sales and marketing function, grow revenue and expand market share.

Duties, Roles and Responsibilities

  • Develop and implement sales and marketing strategies to hit revenue targets and grow market share.
  • Lead, coach and manage a team of 3-5 sales and marketing professionals to achieve targets.
  • Drive corporate sales, key account management, MICE, conferences, events and other revenue streams.
  • Identify new business opportunities, acquire key accounts and strengthen existing client relationships.
  • Prepare and manage the annual sales and marketing budget and measure return on investment.
  • Develop sales forecasts, monitor pipeline performance and take corrective action where targets are missed.
  • Oversee digital marketing, promotional campaigns, brand visibility and direct-booking initiatives.
  • Prepare regular sales and marketing performance reports for the General Manager.
  • Collaborate with Finance, Revenue Management, Reservations and Operations on revenue delivery.

Qualifications, Education and Competencies

Qualifications & Experience:

  • Bachelor's degree or diploma in Sales and Marketing, Hospitality Management, Business Administration or a related field.
  • At least 7 years of relevant hotel sales and marketing experience.
  • A minimum of 3 years in a formal leadership role such as Head of Sales or Sales Manager.

Skills & Competencies:

  • Commercial and revenue-driven mindset.
  • Team leadership and coaching.
  • Budgeting, forecasting and ROI analysis.
  • Strong account management and negotiation.

How to Apply

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