Head of Human Resources and AdministrationNew!

• Human Capital Strategy and Workforce Planning.
• Develop and implement HR strategies aligned with organizational objectives and business growth.
• Lead workforce planning, organizational structuring, and succession planning.
• Advise senior management on human capital priorities and organizational development.
• Promote a culture of accountability, integrity, and performance.
• Oversee recruitment, selection, onboarding, and workforce deployment across the organization.
• Develop effective talent attraction and retention strategies.
• Ensure fair, transparent, and consistent recruitment practices.
• Strengthen talent pipelines to support current and future staffing needs.
• Performance Management and Organizational Effectiveness.
• Develop and oversee an effective performance management framework.
• Ensure clear job descriptions, performance targets, and accountability structures.
• Coordinate performance appraisals and support managers in addressing performance gaps.
• Promote a results-oriented culture through coaching, feedback, and continuous improvement.

Qualifications & Experience:

• Bachelor’s degree in Human Resource Management, Business Administration, Psychology, or a related field.
• A Master’s degree or professional HR certification (CIPD, SHRM, or equivalent) is an added advantage.
• Minimum of eight (8) years of progressive experience in human resource management, including significant leadership experience.
• Experience in financial services, banking, microfinance, or other regulated sectors is highly desirable.
• Proven experience in HR strategy, talent management, organizational development, and employee relations.
• Demonstrated experience managing HR functions in a multi-branch or geographically dispersed organization.
• Strong knowledge of labour legislation, HR governance, and organizational development practices.
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Skills & Competencies:

• Strong strategic leadership and decision-making abilities.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong analytical, organizational, and problem-solving capabilities.
• Ability to influence senior management and lead organizational change.
• High integrity, discretion, confidentiality, and professionalism.
• Proficiency in Microsoft Office, HR information systems, and workforce reporting tools.
• Strong commitment to employee development, organizational excellence, and financial inclusion.