Head of AgencyNew!

• Develop and implement the agency distribution strategy to grow premium and market penetration.
• Lead recruitment, appointment, onboarding and activation of insurance agents and Unit Managers.
• Provide strategic leadership, coaching and supervision to Unit Managers and their teams.
• Drive agency premium income through prospecting, customer acquisition and cross-selling.
• Improve agent productivity, motivation, retention, policy persistency and renewal collections.
• Ensure continuous training of agents and Unit Managers in product knowledge and sales effectiveness.
• Establish and monitor agency KPIs and prepare periodic performance reports.
• Promote adoption of digital platforms for agent productivity and sales management.
• Ensure agency operations comply with IRA requirements, company policy and agency agreements.
• Manage agency budgets, commissions, incentives and operational resources.
• Engage internal departments and external stakeholders to strengthen agency operations.

Qualifications & Experience:

• Bachelor's degree in Business Administration, Marketing, Sales, Insurance, Finance, Economics, Commerce or a related field.
• Certificate of Proficiency in Insurance, or willingness to obtain it within the stipulated period.
• Minimum 5 to 7 years in insurance sales, agency management, business development or distribution management, preferably in life assurance.
• At least 3 years in a managerial or leadership role managing sales teams, Unit Managers or agents.
• Proven record of recruiting, developing and managing a productive agency force and hitting premium targets.
• Experience in sales strategy, performance management, agent training, retention and distribution expansion.
• Good understanding of the life insurance industry, IRA requirements and agency distribution practice.

Skills & Competencies:

• Strategic leadership and agency distribution management.
• Sales, negotiation and business development.
• Recruitment, coaching, motivation and people management.
• Performance management and analytical problem solving.
• Communication, interpersonal and stakeholder management.
• CRM, sales management and business reporting tools.
• Integrity, professionalism and regulatory compliance.