Related Jobs
.png)
.jpg)
.jpeg)
Related Jobs
Related Jobs
Share this Job
About the Organisation
Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
Head Agent Banking job at ABSA Bank | Apply Now
Kampala, Uganda
Absa Bank Uganda Limited is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the JSE in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42, 000 employees.
Absa Bank Uganda Limited is a reputable and innovative financial institution dedicated to empowering individuals and businesses with a comprehensive range of banking solutions that drive sustainable economic growth and community development. With a mission to deliver exceptional financial services and foster lasting customer relationships, the bank has earned significant recognition for its market leadership, commitment to excellence, and strong ethical standards.
Evolving from its humble beginnings into a major player in Uganda’s banking sector, Absa Bank Uganda Limited boasts a dynamic work culture that promotes diversity, continuous learning, and employee empowerment through competitive benefits, flexible work arrangements, and ample career opportunities. Leveraging a modern business model and cutting-edge technology, the bank maintains a broad reach and robust presence in the region, underpinned by core values of integrity, innovation, and customer-centricity.
Its dedication to corporate social responsibility is evident in its active support for community initiatives, educational programs, and environmental sustainability efforts. For more information, visit [Company Website].
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Head Agent Banking job at ABSA Bank
Full Time
Deadline:
27 Feb 2025
Job Title
Head Agent Banking job at ABSA Bank
ABSA Bank
Job Description
Job Title: Head Agent Banking
Organisation: ABSA Bank
Duty Station: Kampala, Uganda
To provide strategic leadership in establishing and implementing the agency banking model in line with the Bank’s overall objectives of providing customers with alternate channels of service while achieving cost efficiency.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All suitably qualified and interested candidates who wish to join ABSA Group in the aforementioned capacity should apply online at the Apply Button below.
Deadline: 27th February 2025
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Sales Performance (50%)
Grow and manage the agent recruitment and distribution network across Uganda within the stipulated regulatory framework as provided for by the Central Bank of Uganda prudential guidelines.
Revenue growth through driving transaction volumes.
Build and manage relationships with key corporate and institutional clients to service their value-chains via agent banking.
Monitor agency activities /transactions and ensure that complaints / queries are resolved within Service Level Agreements.
Lead channel migration to drive agent transactions by developing value add services to be conducted on POS, mobile phone/tablet.
Develop tailor made cash management solutions on the agency platforms to meet individual, Business Banking and corporate entity needs.
Analyze market dynamics and intelligence, changes and competition to make the agent business ahead of the competition with relevant solutions.
Monitor availability and reliability of the systems for seamless agent transactions. Escalate downtime issues to support teams promptly.
Supervise the sales and support teams and ensures SLAs are met.
Promote brand visibility through marketing and communication.
Manage agent compensation structure.
Business Management (30%)
Identify priority entities for potential new business
Research; identify needs for new products for customers and a target list.
Profit and Loss Owner for the Agent Banking Business
Teamwork (10%)
Day-to-day coaching and co-ordination of staff to ensure delivery of objectives.
Build strong relationships with the Branch network to ensure working together to realizing value from the agents linked to them.
Share knowledge and experiences with network staff of all functions.
Provide cover for other team members when required to.
Pursue continued improvement in personal development by participating in development programmes and training.
Compliance, Governance and Controls (20%)
Update risk assessment reports on agency operations.
Ensure adherence to policies and procedures on provision of services through agents.
Appraisal of agents to establish their potential based on KYC procedures, financial ability, business prospects, personality, social standing in the community and other criteria as shall be established from time to time.
Training of agents and bank staff.
Ensuring that agents comply with BOU prudential guidelines as well as contractual obligations with the Bank.
Any other duties that maybe assigned to you from time to time by the Bank.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
