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About the Organisation
Graduate Trainee - IT Services job at Housing Finance Bank | Apply Now
Kampala, Uganda
Housing Finance Bank is a leading financial institution dedicated to providing accessible, innovative, and customer-centric housing finance solutions that empower individuals and businesses to achieve their homeownership and real estate investment goals. With a strong reputation for reliability, transparency, and excellence in mortgage and housing finance, the bank has earned recognition as a trusted partner in the financial sector.
The institution fosters a dynamic and inclusive work culture, offering employees competitive benefits, professional development programs, and a supportive environment that encourages innovation and collaboration. With diverse job opportunities in banking, finance, risk management, customer service, and administration, the bank provides flexible work arrangements that promote efficiency and work-life balance.
Established with a vision to transform the housing finance landscape, the bank has grown through strategic partnerships, financial product diversification, and a customer-first approach, continuously evolving to meet the changing needs of clients. Its innovation-driven business model integrates digital banking, data analytics, and tailored mortgage solutions to enhance accessibility, affordability, and convenience. With an extensive operational reach, Recruitment Housing Finance Bank serves customers across Uganda, offering a wide range of financial products, including home loans, construction financing, savings plans, and investment opportunities.
Rooted in core values of integrity, customer focus, excellence, and sustainability, the bank remains committed to ethical banking practices and long-term financial empowerment. Through Corporate Social Responsibility (CSR), the bank actively supports financial literacy programs, affordable housing initiatives, community development projects, and environmental sustainability efforts. For more information on services, career opportunities, and housing finance solutions.
Are you looking for Information Technology graduate trainee jobs in Uganda 2025 today? then you might be interested in Graduate Trainee - IT Services job at Housing Finance Bank
Full Time
Deadline:
11 Apr 2025
Job Title
Graduate Trainee - IT Services job at Housing Finance Bank
Housing Finance Bank
Job Description
This role includes logging and tracking incidents, troubleshooting software/hardware issues, ensuring proper user system access, generating service desk reports, and documenting resolutions to build a knowledge database.
Number of Positions: Multiple
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Graduates who meet the requirements for the program can submit their applications with a recent CV, copies of
academic transcripts and certificates in one pdf file not more than 10MBs to graduatetrainee@housingfinance.co.ug by Friday, 11th April, 2025 at 5:00pm.
Note
Only shortlisted candidates will be contacted.
Female graduates and persons living with disabilities are encouraged to apply
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Serve as first contact for IT issues via phone, email, or ticketing system
Resolve hardware/software/network issues
Manage service desk incidents and ensure SLA adherence
Maintain system user access records
Document and update issue resolution procedures
Bachelor’s degree in IT, Computer Science, Information Systems
Graduated within the past year with at least second-class upper
Strong communication, organizational, and problem-solving skills


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