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Job Summary

Job Title:
Graduate Trainee - IT Services
Employer:
Housing Finance Bank
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Information Technology
Number of Positions:
10
Deadline:
Friday, 11 April 2025

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Graduate Trainee - IT Services job at Housing Finance Bank | Apply Now

Kampala, Uganda

Full Time

Are you looking for Information Technology graduate trainee jobs in Uganda 2025 today? then you might be interested in Graduate Trainee - IT Services job at Housing Finance Bank

Deadline: 

11 Apr 2025

About the Organisation

Housing Finance Bank is a leading financial institution dedicated to providing accessible, innovative, and customer-centric housing finance solutions that empower individuals and businesses to achieve their homeownership and real estate investment goals. With a strong reputation for reliability, transparency, and excellence in mortgage and housing finance, the bank has earned recognition as a trusted partner in the financial sector.

The institution fosters a dynamic and inclusive work culture, offering employees competitive benefits, professional development programs, and a supportive environment that encourages innovation and collaboration. With diverse job opportunities in banking, finance, risk management, customer service, and administration, the bank provides flexible work arrangements that promote efficiency and work-life balance.

Established with a vision to transform the housing finance landscape, the bank has grown through strategic partnerships, financial product diversification, and a customer-first approach, continuously evolving to meet the changing needs of clients. Its innovation-driven business model integrates digital banking, data analytics, and tailored mortgage solutions to enhance accessibility, affordability, and convenience. With an extensive operational reach, Recruitment Housing Finance Bank serves customers across Uganda, offering a wide range of financial products, including home loans, construction financing, savings plans, and investment opportunities.

Rooted in core values of integrity, customer focus, excellence, and sustainability, the bank remains committed to ethical banking practices and long-term financial empowerment. Through Corporate Social Responsibility (CSR), the bank actively supports financial literacy programs, affordable housing initiatives, community development projects, and environmental sustainability efforts. For more information on services, career opportunities, and housing finance solutions.

Job Title

Graduate Trainee - IT Services job at Housing Finance Bank

Housing Finance Bank

Job Description

This role includes logging and tracking incidents, troubleshooting software/hardware issues, ensuring proper user system access, generating service desk reports, and documenting resolutions to build a knowledge database.


Number of Positions: Multiple 

Duties, Roles and Responsibilities

  • Serve as first contact for IT issues via phone, email, or ticketing system

  • Resolve hardware/software/network issues

  • Manage service desk incidents and ensure SLA adherence

  • Maintain system user access records

  • Document and update issue resolution procedures

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Bachelor’s degree in IT, Computer Science, Information Systems

  • Graduated within the past year with at least second-class upper

  • Strong communication, organizational, and problem-solving skills

How to Apply

Graduates who meet the requirements for the program can submit their applications with a recent CV, copies of

academic transcripts and certificates in one pdf file not more than 10MBs to graduatetrainee@housingfinance.co.ug by Friday, 11th April, 2025 at 5:00pm.


Note

Only shortlisted candidates will be contacted.

Female graduates and persons living with disabilities are encouraged to apply



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