Fuel Station Manager

Operations Management:

• Oversee daily station activities, including fuel sales, convenience store operations, and maintenance of equipment.
• Ensure pumps, dispensers, and point-of-sale systems function efficiently. Implement standard operating procedures for operational excellence.

Staff Management:

• Recruit, train, and supervise station staff.
• Prepare staff schedules and manage performance evaluations.
• Promote a positive work environment, ensuring teamwork and accountability.

Customer Service:

• Ensure high levels of customer satisfaction by maintaining friendly and professional service.
• Handle customer complaints promptly and professionally.

Financial Management:

• Monitor daily sales, cash handling, and banking procedures.
• Prepare financial reports and assist in budget planning.
• Implement strategies to increase revenue from fuel, convenience store, and other services.

Health, Safety, and Compliance:

• Ensure adherence to all environmental, safety, and fire regulations. Maintain proper storage and handling of fuel and hazardous materials.
• Conduct regular safety drills and staff training sessions.

Inventory and Supply Chain:

• Monitor fuel and merchandise stock levels; coordinate timely ordering and deliveries.
• Minimize wastage and pilferage through effective inventory management.

Marketing and Community Engagement:

• Promote loyalty programs, discounts, and special promotions.
• Build positive relationships with local communities and businesses.

• Degree in Business Management, Operations, or related field preferred.
• Proven experience in retail or fuel station management.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of fuel operations, safety protocols, and financial management.
• Ability to work flexible hours, including weekends and holidays.