Front Desk OfficerNew!

• Welcome and direct clients visiting the showroom.
• Handle incoming calls, enquiries and appointment bookings.
• Record customer details and sales leads and pass them to the sales team.
• Keep the reception area and showroom presentable at all times.
• Receive, sort and dispatch correspondence and parcels.
• Support the sales team with quotations and paperwork.
• Handle client complaints politely and escalate where necessary.

Qualifications & Experience:

• Diploma or degree in business administration, office management or a related field.
• At least one year of experience in front desk, reception or customer service.
• Excellent spoken and written communication skills.
• Good computer skills for records and correspondence.

Skills & Competencies:

• Honesty, discipline, teamwork and a positive attitude.
• Ability to work with minimum supervision and willingness to learn.