Piato Restaurant is hiring a Floor Supervisor to coordinate service teams, keep service standards high and ensure guests have a smooth dining experience.
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Hotel / Hospitality
Floor SupervisorNew!
Employer / Company
Piato Restaurant
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Description (Public)
Duties, Roles and Responsibilities
- Supervise waiters and service staff throughout service periods.
- Allocate stations, brief staff and monitor service flow during shifts.
- Ensure tables, service areas and equipment meet hygiene and presentation standards.
- Handle escalated guest complaints and resolve service issues promptly.
- Monitor stock of service items and report shortages to management.
- Support training and coaching of new service staff.
Qualifications, Education and Competencies
Qualifications & Experience:
- Minimum of 2 years' experience in restaurant supervision or floor management.
- Diploma in hospitality management or a related field is an advantage.
Skills & Competencies:
- Strong leadership and team management.
- Excellent customer service and organisational skills.
- Calm problem solving during peak service.
How to Apply
About Piato Restaurant
Piato Restaurant is a vibrant dining destination in Kampala, offering an exceptional culinary experience that blends international flavors with authentic specialties. Known for its warm hospitality, high service standards, and dynamic atmosphere, Piato is committed to delivering memorable dining experiences to every guest.
We pride ourselves on teamwork, innovation, and excellence, creating an environment where hospitality professionals can grow and thrive.
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