The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first-line non-technical questions they may have, and will visit ecosystems across the county to do regular in-person checkups with actors. Candidates must currently be based in Nyanza.
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Ecosystem Coordinator (Maternity Cover)Expiring Soon!
Employer / Company
Tiko
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Description (Public)
Duties, Roles and Responsibilities
- Respond to questions asked by actors across ecosystems via phone, internet and other sources; solve issues within your capabilities and escalate others to the right internal team
- Ensure branding has been done correctly at each actor, and provide support where compliance issues are identified
- Coordinate activities with other field teams to ensure work runs smoothly and effectively
- Identify, prevent, respond to, and mitigate any kind of fraud in any ecosystem you work in, flagging and reporting suspicious activity or breaches of the code of conduct and standard operating procedures
- Map and set up new Tiko ecosystems and find and contract all new actors
Qualifications, Education and Competencies
Qualifications & Experience:
- Currently based in Nyanza (mandatory)
- A degree or relevant working experience in a similar field
- Experience in Mental Health, HIV, and Sexual Reproductive Health (SRH) programming, whether in clinical or program settings
- 3-4 years of working experience in a similar area
- Fluent in English (mandatory)
Skills & Competencies:
- Tech-savvy and proficient in mobile, messaging and the use of applications
- Brilliant interpersonal skills and a team player
- Problem solver with the ability to innovate and improve the way work is done
- Salesforce experience is a plus
- Approachable and works well in a team
How to Apply
About Tiko
Tiko is an established, next-generation African non-profit organisation that delivers scalable and verified impact – enabling sub-Saharan African youth to do more – through smart technologies and in-partner local networks. The impact of SRH services on young people and adolescents’ agency and control over their health choice and paths to do more with their lives is profound.
Mission
To enhance the potential and foster the resilience of girls in Africa by addressing the triple threat of unintended pregnancy, HIV, and sexual violence.
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