Development Agents (Loan Officers)New!

• Conduct field visits to prospect for new clients according to the branch breakdown and schedule
• Prepare reports on prospecting activities carried out in the field
• Propose and present the institution's range of products and services to customers with the appropriate sales pitch
• Conduct client training sessions covering basic and continuing financial education and prepare related reports
• Evaluate loan applications through individual and group interviews, information gathering and signing of framework documents
• Conduct pre disbursement and post disbursement client visits and follow up repayments
• Ensure credit files are valid, properly maintained and filed, and that data entered is reliable

Qualifications & Experience:

• Diploma or degree in business, finance, accounting, microfinance or a related field
• Experience in sales, credit or field customer service is an advantage
• Understanding of microcredit appraisal and group lending methodology
• Fluency in Kinyarwanda with working English or French

Skills & Competencies:

• Good communication and persuasion skills
• Integrity and discipline in handling credit files and client money
• Field mobility and willingness to work in assigned zones
• Attention to detail in documentation and data entry
• Customer service orientation and follow through on collections