Uganda Batteries is hiring a Customer Support Attendant to test, diagnose, fit and replace automotive and solar batteries while advising customers and delivering a professional service experience.
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Customer Support AttendantNew!
Employer / Company
Uganda Batteries
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Description (Public)
Duties, Roles and Responsibilities
- Test and diagnose automotive and solar batteries.
- Test car charging systems and interpret results to customers.
- Fit and replace batteries on motor vehicles.
- Advise and educate customers on the right battery for their application.
- Guide customers on battery care and maintenance.
- Create awareness on warranty activation and status.
- Deliver a friendly, professional and memorable customer experience.
- Support safe battery handling and movement.
Qualifications, Education and Competencies
Qualifications & Experience:
- Craft Technician Certificate with speciality in Electrical, Mechanical and Motor Vehicle Engineering.
- A degree or diploma in Automotive Mechanics, Car Electrical Engineering or a related field is an added advantage.
- At least 1 to 2 years of experience working in a customer centric environment.
- Practical exposure to automotive mechanics or auto electrical systems.
Skills & Competencies:
- Strong interpersonal and customer engagement skills.
- Ability to communicate technical information clearly.
- Hands on attitude and willingness to learn.
- Ability to multitask and work under pressure.
- High levels of integrity.
How to Apply
About Uganda Batteries
Uganda Batteries Limited is Uganda's premier manufacturer of automotive and solar batteries, committed to delivering excellence through modern technology and resilient service. With a history spanning over 50 years, we pride ourselves on being responsible producers who maximize value for our customers and stakeholders while actively minimizing the environmental impact of our manufacturing operations.
Mission
To be a responsible producer set to maximize the needs of our customers and all stakeholders while minimizing the environmental impacts of our operations.
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