Customer Supply Manager - East AfricaNew!

• Provide seamless end to end customer supply management from forecasting to cash across Kenya, Uganda, Tanzania and Ethiopia.
• Establish customer collaborative forecasting with key customers to meet forecast accuracy targets.
• Ensure order and shipment details for Ethiopia, Djibouti and Central markets are accurate and on time to drive OTIF and avoid demurrage.
• Develop standard operating procedures and ensure stakeholders deliver all requirements for product delivery.
• Work with multiple supply sites to deliver volume and meet inventory targets in end markets.
• Problem solve order to cash administrative issues and collaborate across East Africa to drive continuous improvement.

Qualifications & Experience:

• Degree in Supply Chain, Logistics, Business or a related field.
• Substantial experience in demand and supply planning, customer service and logistics in FMCG.
• Track record of improving OTIF and customer service levels.
• Strong stakeholder influence across markets and partner leadership teams.

Skills & Competencies:

• Supply chain planning and S&OP.
• Stakeholder management.
• Data driven decision making.