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Public Administration

Customer Service Officer

Category

Public Administration

Employment Type

Full-time

Location

Kampala, Kampala, Uganda

Vacancies

Not specified

Closing Date

8/13/2026
Closed

Employer / Company

PPDA logo
PPDA

Description (Public)

To promote a positive brand impression of the Authority through exceptional customer service delivery at the Front Desk, online or on the telephone at PPDA Headquarters.

Duties, Roles and Responsibilities

  • Support development of annual Public and Corporate Affairs Plan
  • Support development and implementation of Stakeholder Engagement Plan
  • Support regular contact with politicians, civil servants and regulators
  • Support organizing and attending stakeholder meetings
  • Support management of PPDA social media platforms
  • Support effective internal stakeholder engagement and communication
  • Support preparation of newsletters, press statements and newspaper articles

Qualifications, Education and Competencies

Qualifications & Experience:

  • Bachelors Degree with Honours in any field
  • Minimum 1 year working experience in a similar role

Skills & Competencies:

  • High organizational skills
  • Excellent communication skills
  • Very good report writing skills
  • High level of problem-solving skills

Application status

This is an archived notice. Applications through this advert are closed.

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