Customer Service Executive

Reporting To Outlet Sales Manager, The Successful Candidate Will.

• Analyze and check all customer orders provided by sales section.

• Coordinate with the manufacturing department on products required.

• Generate customer sales orders and ensure timely loading processes.

• Ensuring accurate and timely billing of customer orders.

• Coordinating with sales team about stock status reports / updates.

• Take custody of keeping and filling all records confidentially.

• Oversee data entry in the enterprise resource application database.

• Print customer’s orders and follow up with dispatch section on all related roles including stock verification.

• Execute all administrative roles related to the job accordingly.

• In liaison with Sales team, prepare daily and weekly activity / stock reports for submission to the Outlet Sales Manager.

• Make customer invoices and print customer orders.

• Any other duties assigned by the Outlet Sales Manager.

• Higher Diploma or bachelor’s degree in commerce, Business Administration or any other related field.

• At least 2 years of relevant experience is required.

Skills & Professional Attributes Required

• Computer literate.

• Excellent customer service skills.

• Excellent interpersonal and communication skills.

• Enjoy rapport building and customer interaction.

• Professionalism and confident.

• Target driven and self-motivated.

• Strong persuasive skills.

• Able to work in a highly dynamic environment and able to multi-task