The Customer Care Representative delivers professional and courteous communication, excellent service with empathy, and meets performance and quality targets.
Sponsored
Sponsored
Marketing and Sales
Customer Care Representative
Employer / Company
ONFON Mobile Uganda
Archived job advert. This original notice is retained for reference. Applications through this advert are closed.Browse current jobs.
Description (Public)
Duties, Roles and Responsibilities
- Professional and courteous communication with customers
- Deliver excellent service with empathy
- Meet performance and quality targets
- Report insights and improve processes
- Escalate issues for quick resolution
- Stay punctual and maintain a positive attitude
Qualifications, Education and Competencies
Qualifications & Experience:
- Business-related degree or equivalent
- Flexible to work shifts (24/7, weekends and holidays)
Skills & Competencies:
- Strong communication and listening skills
- Good typing and computer skills
- Team player with positive attitude
- Calm under pressure
Application status
This is an archived notice. Applications through this advert are closed.
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