CRB OfficerExpiring Soon!

Description (Public)

KCB Bank Uganda is hiring a CRB Officer to coordinate the bank's credit reporting to credit reference bureaus, ensuring data integrity, regulatory compliance and timely resolution of disputes. KCB Bank Uganda, a subsidiary of the KCB Group since 2007, is a licensed commercial bank regulated by the Bank of Uganda operating 16 branches nationwide.

Duties, Roles and Responsibilities

Coordinate the bank's credit reporting to the credit reference bureaus
Ensure data integrity on the information reported to CRBs
Undertake continuous data clean-up on both the good and the bad book
Coordinate the retrieval of information from CRBs for purposes of credit analysis
Ensure the bank is in compliance with the CRB regulations at all times
Prepare and submit periodic CRB reports to the regulator as required
Investigate and ensure timely resolution of all disputes from the bureaus and clients
Monitor reconciliation of CRB related payments
Run online CRB reports and share them as and when required by branches and other units
Ensure loan applications are well captured by branches under credit applications
Resolve customer disputes and queries on the bank's submitted data in conjunction with the Legal Unit
Update the bank's data earlier submitted to CRBs, amending submissions made with errors or obsolete data
Liaise with Relationship Managers, Branch Managers and branch staff to ensure information is submitted per bank policy and regulatory requirements

Qualifications, Education and Competencies

Qualifications & Experience:

Relevant academic qualifications (Bachelor's degree in Finance, Business, or a related field)
Knowledge of credit reference bureau operations and Bank of Uganda CRB regulations is an advantage
No prior experience required; the role is open to qualified candidates at officer level

Skills & Competencies:

Accuracy and data integrity discipline
Analytical and reconciliation skills
Effective communication with branches, regulators and clients
Dispute resolution and problem-solving skills

How to Apply

About KCB Bank Uganda

KCB Bank Uganda is a leading financial institution dedicated to providing innovative banking solutions that empower individuals, businesses, and communities to achieve their financial goals. Known for its strong reputation and a legacy of excellence in customer service, KCB Bank Uganda is recognized for its commitment to driving economic growth and financial inclusion across Uganda. The bank fosters a collaborative and dynamic work culture that encourages employee development, inclusivity, and professional growth, offering competitive benefits and opportunities to work in various roles, from banking operations to digital innovation. With a strong presence in Uganda since 1997, the bank has evolved into a key player in the Ugandan banking sector, constantly adapting to meet the needs of an increasingly digital economy. KCB Bank Uganda’s business model focuses on providing accessible and personalized financial services, from retail banking to corporate solutions, while leveraging technology to enhance service delivery and customer experience. The bank operates across a wide network of branches and digital platforms, ensuring easy access to banking services for both urban and rural customers. Guided by core values of integrity, customer-centricity, teamwork, and excellence, KCB Bank Uganda is dedicated to corporate social responsibility, supporting various initiatives focused on education, health, financial literacy, and community empowerment.