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Guidance and Counselling

Counselling Officer II

Category

Guidance and Counselling

Employment Type

Full-time

Location

Nairobi, Kenya

Vacancies

1 position

Closing Date

11/10/2026
8 days left

Employer / Company

Independent Policing Oversight Authority (IPOA) logo
Independent Policing Oversight Authority (IPOA)
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Description (Public)

This cadre is responsible for providing professional psychosocial support to external clients who are psychologically affected as a result of their victimization by the police as well as providing professional psychosocial support to staff members.

Duties, Roles and Responsibilities

  • Supporting the implementation of policies, strategies, guidelines, plans, standards, tools and procedures pertaining to Counselling Services
  • Updating records in the counselling department
  • Collecting and collating data for developing internal and external reports for counselling services
  • Assessing clients' psychological status for appropriate action and recommendations
  • Providing psychosocial services to complainants and their families, witnesses and survivors following police action or inaction
  • Providing psychosocial services to staff; and
  • Participating in the case intake committee.

Qualifications, Education and Competencies

Qualifications & Experience:

  • Bachelor’s Degree in Counselling, Psychology or equivalent qualifications from a recognized institution
  • Membership to a relevant and recognized professional body
  • Valid practicing license issued by the Counsellors and Psychologists Board
  • Proficiency in computer applications

How to Apply

About Independent Policing Oversight Authority (IPOA)
The Independent Policing Oversight Authority (IPOA) is an independent government agency established by an Act of Parliament to provide civilian oversight of the National Police Service in Kenya. Our mandate is to hold the police accountable for their actions through impartial investigations, monitoring of policing operations, and audits, ensuring that law enforcement adheres to the rule of law and respects human rights.

Mission

To promote accountability and professionalism in the National Police Service through independent and impartial investigations, inspections, audits, monitoring of the Service and collaboration on civilian oversight.

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