Computer Instructor / IT Support role at Jesuit Refugee Service (JRS) in Adjumani, responsible for providing computer training programs including Basic Computer Literacy and Advanced Computer Networking, plus day-to-day IT support including troubleshooting, Microsoft 365 services, network management, and information security.
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Computer Instructor / IT Support
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Jesuit Refugee Service
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Description (Public)
Duties, Roles and Responsibilities
- Develop and update IT training materials and curriculum for basic computer literacy based on CBET
- Handle teaching and daily instruction for enrolled students in Basic and Advanced computer classes
- Conduct IT training sessions, assessments, and practical exercises
- Provide career guidance and support supervision to students
- Troubleshoot technical issues including installation, upgrades, and daily usage
- Maintain accurate records of JRS IT assets and equipment
- Provide training to users on Office 365 (Outlook, OneDrive, SharePoint, Teams)
- Assist in management of Microsoft Azure Platform and network services
Qualifications, Education and Competencies
Qualifications & Experience:
- BSc degree or Diploma in Computer Sciences/Information Technology/Information Systems
- Certified in networks (CCNA or equivalent)
- Certified in Microsoft (MCSE/MCSA or equivalent)
- Proven experience as an IT Technician or relevant position
Skills & Competencies:
- Excellent diagnostic and problem-solving skills
- In-depth understanding of computer systems and networks
- Knowledge of internet security and data privacy principles
- Hands-on experience with Microsoft Office 365 services
- Knowledge of Azure identity management and Microsoft Active Directory
- Instructional delivery and curriculum implementation skills
How to Apply
About Jesuit Refugee Service
The Jesuit Refugee Service (JRS) is a global humanitarian organization dedicated to accompanying, serving, and advocating for the cause of refugees and other forcibly displaced people. Rooted in the Jesuit tradition of faith and justice, we work at the frontiers of humanity to ensure that displaced individuals can heal, learn, and determine their own futures. With a presence in more than 55 countries, our multidisciplinary teams provide vital support through education, emergency assistance, livelihoods, mental health and psychosocial support, and legal advocacy, regardless of race, religion, or background.
Mission
The mission of the Jesuit Refugee Service is to accompany, serve, and advocate on behalf of refugees and other forcibly displaced persons, that they may heal, learn, and determine their own future in community.
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