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Information Technology

Computer Instructor / IT Support

Category

Information Technology

Employment Type

Full-time

Location

Adjumani, Uganda

Vacancies

1 position

Closing Date

12/31/2026
59 days left

Employer / Company

Jesuit Refugee Service logo
Jesuit Refugee Service
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Description (Public)

Computer Instructor / IT Support role at Jesuit Refugee Service (JRS) in Adjumani, responsible for providing computer training programs including Basic Computer Literacy and Advanced Computer Networking, plus day-to-day IT support including troubleshooting, Microsoft 365 services, network management, and information security.

Duties, Roles and Responsibilities

  • Develop and update IT training materials and curriculum for basic computer literacy based on CBET
  • Handle teaching and daily instruction for enrolled students in Basic and Advanced computer classes
  • Conduct IT training sessions, assessments, and practical exercises
  • Provide career guidance and support supervision to students
  • Troubleshoot technical issues including installation, upgrades, and daily usage
  • Maintain accurate records of JRS IT assets and equipment
  • Provide training to users on Office 365 (Outlook, OneDrive, SharePoint, Teams)
  • Assist in management of Microsoft Azure Platform and network services

Qualifications, Education and Competencies

Qualifications & Experience:

  • BSc degree or Diploma in Computer Sciences/Information Technology/Information Systems
  • Certified in networks (CCNA or equivalent)
  • Certified in Microsoft (MCSE/MCSA or equivalent)
  • Proven experience as an IT Technician or relevant position

Skills & Competencies:

  • Excellent diagnostic and problem-solving skills
  • In-depth understanding of computer systems and networks
  • Knowledge of internet security and data privacy principles
  • Hands-on experience with Microsoft Office 365 services
  • Knowledge of Azure identity management and Microsoft Active Directory
  • Instructional delivery and curriculum implementation skills

How to Apply

About Jesuit Refugee Service
The Jesuit Refugee Service (JRS) is a global humanitarian organization dedicated to accompanying, serving, and advocating for the cause of refugees and other forcibly displaced people. Rooted in the Jesuit tradition of faith and justice, we work at the frontiers of humanity to ensure that displaced individuals can heal, learn, and determine their own futures. With a presence in more than 55 countries, our multidisciplinary teams provide vital support through education, emergency assistance, livelihoods, mental health and psychosocial support, and legal advocacy, regardless of race, religion, or background.

Mission

The mission of the Jesuit Refugee Service is to accompany, serve, and advocate on behalf of refugees and other forcibly displaced persons, that they may heal, learn, and determine their own future in community.

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