Cluster ManagerNew!

Description (Public)

The role sits within OYA Microcredit's Kenyan operations in Nairobi, supporting the company's lending to micro and small businesses.

Duties, Roles and Responsibilities

Oversee daily branch operations, team performance, and loan portfolio growth across the regional cluster.
Implement strategic field growth initiatives for business working capital and asset financing loans.
Ensure cluster operational risk compliance, low non-performing loan (NPL) ratios, and prompt collections.
Mentor, recruit, and evaluate field officers, loan officers, and branch supervisors.
Build relationships with regional business associations, retail merchant partners, and stakeholders.

Qualifications, Education and Competencies

Qualifications & Experience:

Degree in Business Administration, Marketing, Finance, or equivalent commercial discipline.
4+ years of leadership experience in microfinance or retail credit branch management.

Skills & Competencies:

Proven track record of driving loan book expansion while maintaining strict portfolio quality.
Strong leadership, negotiation, and field territory management capabilities.

How to Apply

About OYA Microcredit

OYA Microcredit is a leading fintech lender dedicated to empowering micro and small businesses across Africa. By providing accessible working capital and asset financing, we help entrepreneurs overcome financial barriers and scale their operations. Our mission is to support the growth of small businesses through fast, convenient, and flexible credit solutions that do not require traditional collateral.