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About the Organisation
The Lawns is one of the leading fine dining restaurants located in Kololo Kampala.
Cashier and Receptionist job at The Lawns Restaurant | Apply Now
Kampala, Uganda
The Lawns Restaurant is a renowned dining establishment committed to providing high-quality, fresh, and locally sourced food in a welcoming and stylish atmosphere. With a reputation for exceptional service and a diverse menu catering to various tastes, it has become a popular choice for both locals and tourists, earning recognition for its culinary excellence and attention to detail. The restaurant’s work culture is rooted in teamwork, respect, and a shared passion for hospitality, offering employees opportunities for growth and a positive work environment.
Job opportunities at The Lawns Restaurant include flexible work arrangements that support personal and professional well-being, with a focus on fostering a strong team-oriented culture. Established several years ago, the restaurant has grown from a small, local eatery to a well-known establishment in the region, constantly evolving to meet the demands of its guests. The Lawns Restaurant’s business model combines innovative culinary techniques with traditional dining experiences, offering a unique gastronomic journey.
Although a medium-sized establishment, its influence and reputation have extended beyond the local area, attracting guests from across the region. Core values of quality, customer satisfaction, and sustainability guide the restaurant’s operations, ensuring each guest has an unforgettable experience. The Lawns Restaurant is also committed to corporate social responsibility, supporting local farmers, reducing food waste, and participating in community initiatives. For more information, visit www.thelawnsrestaurant.com.
Are you looking for Administrative jobs in Uganda 2024 today? then you might be interested in Cashier and Receptionist job at The Lawns Restaurant
Full Time
Deadline:
17 Nov 2024
Job Title
Cashier and Receptionist job at The Lawns Restaurant
The Lawns Restaurant
Job Description
Job Title: Cashier and Receptionist (Fresher Customer Service Jobs)
Organization: The Lawns Restaurant
Duty Station: Kampala, Uganda
The Cashier and Receptionist will be the first point of contact for guests at our restaurant. This role requires a welcoming attitude to greet and assist customers, process orders and payments, manage reservations, and handle inquiries, ensuring excellent customer service and smooth front-end operations.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Bring your CV and a copy of your National ID at our reception.
The Lawns Restaurant, Plot 3A, lower Kololo.
Deadline: 17th November 2024
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How to Apply
Responsibilities
Customer Service
Greet customers warmly upon arrival and assist them with seating or take-out options.
Address customer inquiries, concerns, and feedback professionally.
Manage reservations and seating arrangements efficiently.
Cash Handling and Payment Processing
Accurately process payments by cash, credit card, or mobile payment systems.
Maintain an organized cash drawer and perform daily reconciliations.
Ensure transactions are recorded correctly and receipts are provided to customers.
Order Management
Assist customers with their orders, explaining menu items and making recommendations.
Coordinate with kitchen and wait staff to ensure timely and accurate order fulfillment.
Manage take-out and delivery orders, ensuring accuracy and prompt service.
Reception Duties
Answer phone calls, manage reservations, and respond to inquiries in a friendly, professional manner.
Monitor and manage the waiting area to ensure it is clean, organized, and welcoming.
Handle any customer issues or complaints courteously, escalating to management when necessary.
Administrative Support
Maintain records of daily transactions and assist with end-of-day reporting.
Support inventory checks for front-end supplies (e.g., menus, receipt paper, utensils).
Assist management with other administrative tasks as needed.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education: High school diploma or equivalent.
Experience: Prior experience in a cashier or receptionist role, preferably in a restaurant or retail setting.
Skills:
Strong customer service and communication skills.
Basic math and cash-handling skills.
Ability to multitask in a fast-paced environment.
Additional Requirements:
Friendly, professional demeanor and appearance.
Reliable, punctual, and a team player.
Ability to work flexible hours, including weekends and holidays.
Additional Skills and Experience:
Experienced graduates with a 1 year experience minimum in similar work place.
Computer skills are a must.
Preferably female.
