Business Support Coordinator - InternshipNew!

• Coordinate day-to-day office activities, member communications, enquiries and records with timely follow through.
• Manage the annual activities calendar including meetings, conferences, webinars and training, coordinating invitations, logistics, registration and reminders.
• Prepare agendas and meeting materials, record minutes, track agreed actions and follow up responsible persons.
• Identify and research prospective member firms across Africa, prepare firm profiles and arrange introductory meetings.
• Maintain member and prospect databases and a recruitment pipeline and support due diligence and onboarding.
• Proofread, format and finalise reports, proposals, presentations and correspondence to branding standards.
• Maintain templates, filing systems and action trackers and coordinate document review, approval and circulation.
• Capture enquiries and leads in the CRM and maintain a weekly opportunity tracker showing ownership and next actions.
• Welcome visitors, handle calls and enquiries and keep reception and client-facing spaces ready and professional.

Qualifications & Experience:

• Bachelor's degree in business administration, marketing, communications, management or a related field.
• Experience in professional services, membership recruitment, networks or multi-country coordination is an advantage.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Familiarity with CRM, task management and AI productivity tools.

Skills & Competencies:

• Proactivity, ownership and reliable follow through.
• Strong organisation and attention to detail.
• Clear writing, proofreading and research.
• Professional client service and cross-cultural communication.
• Practical problem solving and digital confidence with sound judgment and confidentiality.