West Indian Ocean Cable Company (WIOCC) is looking for a Business Process Management and Improvement Manager to join its team in Nairobi.
Sponsored
Sponsored
Management
Business Process Management and Improvement ManagerNew!
Employer / Company
West Indian Ocean Cable Company (WIOCC)
4 views
0 unlocks
Description (Public)
Duties, Roles and Responsibilities
- Lead process discovery, mapping and improvement initiatives across the business
- Identify bottlenecks, design to-be processes and quantify improvement benefits
- Drive automation and tooling changes with technology teams
- Establish process ownership, KPIs and documentation standards
- Lead change management and adoption of new ways of working
- Track and report improvement benefits to leadership
Qualifications, Education and Competencies
Qualifications and Experience
- Relevant degree in business, engineering, IT or a related discipline
- Sound experience in business process management or continuous improvement roles
- Lean Six Sigma or equivalent process improvement certification is an advantage
Skills and Competencies
- Process mapping and analysis
- Change management and stakeholder influence
- Data-driven problem solving
- Strong documentation and presentation skills
How to Apply
About West Indian Ocean Cable Company (WIOCC)
Operating exclusively as a wholesaler, WIOCC is revolutionising the delivery of high-capacity connectivity between Africa and the rest of the world. Widely recognised as Africa’s carriers’ carrier, the company offers a one-stop-shop and end-to-end service between more than 30 African countries and the world’s key global financial and commercial centres. WIOCC’s unique, flexible bandwidth packages are designed to enable carriers, mobile operators, and internet service providers to take full advantage of Africa’s rapidly developing markets for fixed and mobile broadband and international corporate networking.
Mission
To redefine Africa's digital future by building and operating critical infrastructure that enables seamless cross-border connectivity for global and regional operators.
Get DAILY Job Updates
AfriCareers WhatsApp Channel
Follow Channel
Get DAILY Job Updates
AfriCareers Telegram Channel
Follow Channel
Turn on to receive notifications