B2C Manager

Description (Public)

Reports directly to: MANAGING DIRECTOR
Reports Functionally to: Regional B2B Manager - East Africa
Division: B2B
Location: Kampala

Job purpose:

Responsible for the B2B business development, covering consumer, wholesale and mining segment, ensuring an efficient fuel supply chain and coupled value added services.
The main objective is to grow B2B business by increasing volume with profitable margins, in line with the company’s targets.
Responsible for building relationship with customers and ensuring compliance both internally and with 3rd parties, meeting contractual obligations.

Duties, Roles and Responsibilities

Main responsibilities:

Manage B2B Sales Team
Grow volumes of product sold through the Oryx Stations by ensuring timely delivery of orders
Be the main contact person with other internal departments (Customer Service Centre, Operations, Supply, Finance)
Prepare product purchase plan for monthly orders with supply department.
Understand monthly price structure and market dynamics and align sales strategy accordingly
Prepare yearly budget requirements as per company requirements and deadlines
Ensure budgeted sales volumes and product unit margins are achieved throughout the year
Develop business plans and fuel sales strategies to ensure Oryx grows its market share
Elaborate fuel supply proposals to customer, for both spot and long-term contracts
Maintain existing customer portfolio, whenever possible provoking organic growth
Search and onboard new customers, expanding B2B client database
Be the focal points towards customers, jointly with B2B sales team
Ensure all accounts are operated within the agreed contractual terms
Accompany the process order-to-cash, ensure smooth execution of the fuel supply chain
Manage and motivate the team to maximize sales and efficiency:
Conduct regular checks on discipline in executing controls of your department and subordinates
Ensure HSEQ standards are respected, both internally and at customer’s premises

Other responsibilities

Being proactive and innovative, you are expected to be highly reliable, to search for excellence, to respect good governance and HSSEQ principles across the company and consider the company’s reputation at all times in particular respecting the OESA Code of Conduct. You are responsible for your personal results, and do not hesitate to display a proactive and creative attitude with a particular commitment to teamwork.

Key working relations

Management Team: Planning, reporting and monitoring sales related issues
Finance: Manage credit, Pricing and receivables
Operations: Orders, Loadings, Deliveries and HSSEQ matters
Staff: Guidance on policy & any other staff related issues

External:

Customer: Prospects and client account management
Government: Compliance to regulations

Qualifications, Education and Competencies

Experience & education required:

Bachelor’s degree in Marketing or Business Administration or Economics from a recognized University. A post
graduate qualification a plus.
Min.5 years’ work experience in similar role
Must be prepared to work beyond normal working hours.
Must exhibit high integrity and honesty in the performance of his/her function
Must be able to communicate effectively with clients and transporters and internal stakeholders

Other Requirements/skills/competencies: