Assistant CCTV Camera Operator

• CCTV Operation & Monitoring

  • Operate and adjust cameras for full area coverage

  • Monitor live video feeds and respond to security threats

  • Troubleshoot minor technical issues

• Surveillance & Incident Detection

  • Monitor high-risk areas (production lines, storage, cash points, parking, entry/exit points)

  • Identify suspicious behavior or security breaches

  • Escalate emergencies promptly

• Reporting & Documentation

  • Log all unusual incidents

  • Prepare accurate reports with supporting footage

  • Share findings with security teams and management

• Coordination & Support

  • Collaborate with on-site security and law enforcement

  • Provide relevant footage for investigations, HR cases, or legal proceedings

• Data Management & Control Room Maintenance

  • Store footage securely and restrict access to authorized personnel

  • Maintain an organized control room and ensure compliance with monitoring protocols

• Footage Review & Analysis

  • Assist in reviewing recordings for investigations

  • Highlight trends or recurring security issues

• Security Strategy & System Maintenance

  • Recommend improvements to surveillance systems

  • Conduct routine system tests and report faults

• Bachelor's Degree in Computer Science, IT, Business Computing, or a related field

• Minimum of 2 years’ experience in CCTV operations or security monitoring

• Excellent observation and analytical skills

• Strong communication and reporting abilities

• High integrity, confidentiality, and professionalism

Working Conditions

• Environment: Secure control room at the Mbarara Branch

• Shifts: Rotational (day, night, weekends, public holidays) to ensure 24/7 surveillance

• Physical Demands: Long hours of screen monitoring; good vision required

• Stress Tolerance: Must remain alert and composed during emergencies

• Confidentiality: Strict adherence to data protection and security protocols

• Collaboration: Regular coordination with security, IT, management, and authorities