Applications Analyst

Description (Public)

The Applications Analyst designs, codes and supports functional programs and applications that improve business operations, working within compliance and risk requirements and supporting the institution's mobile banking platform.

Duties, Roles and Responsibilities

Conduct system analyses of the microfinance's software needs and translate them into computer applications
Analyse software during development and at sign-off through user acceptance testing
Develop software platforms from client specific requirements or internal observations of system challenges to support business automation
Enable integration of internal and external software platforms and support the UGAFODE mobile banking platform continuously
Develop system report formats to automate business processes and generate accountability reports including application, user acceptance, feedback and financial reports
Operate in adherence to ICT operational process requirements and risk, ethical and audit compliance for all system developments
Provide technical support on application development and analysis projects and ensure projects are delivered within budget, deadlines and quality expectations
Conduct trainings for teams and users on developed systems, seek feedback and manage system performance
Develop and manage disaster recovery and business continuity strategies for all applications and ensure regular testing
Develop technical documents and handbooks representing application design and code for users

Qualifications, Education and Competencies

Qualifications & Experience:

Bachelor's degree or Diploma in Computer Science, MIS or equivalent, with CISCO Certified Network Associate (CCNA) certification
3 years' experience in microfinance or banking computer systems with knowledge of microcredit business processes
Knowledge of software development languages such as Java, C#, C++, PHP and Python
Working knowledge of Windows 7 to 10, Windows Server 2012, Microsoft Exchange 2012, SharePoint, VMware ESXi 6, web hosting technologies, Microsoft Office products, Unix and Oracle
Knowledge of statutory IT compliance regulations, IT and MIS banking policies and lending and transformation product policies

Skills & Competencies:

Analytical capability and attention to detail
Ingenuity and creativity
Communication skills, able to explain information to non-technical colleagues
Teamwork and training delivery

How to Apply

About UGAFODE Microfinance Limited (MDI)

UGAFODE Microfinance Limited (MDI) is a regulated financial institution in Uganda, committed to providing affordable and innovative financial services that promote economic and social transformation among underserved populations. Established in 1994 as the Uganda Agency for Development Limited, a non-governmental organization focused on offering group credit primarily to women, UGAFODE transitioned into a company limited by shares in September 2010 and obtained its Microfinance Deposit-taking Institution (MDI) license from the Bank of Uganda in October 2011. The institution has since earned a solid reputation for delivering quality financial products, including loans, savings, and money transfer services, tailored to meet the diverse needs of clients in urban, peri-urban, and rural areas. With a network of 20 branches and three Sales and Customer Service Centres across the country, UGAFODE employs approximately 370 staff members dedicated to upholding the core values of integrity, customer focus, teamwork, and professionalism. The organization fosters a collaborative work culture, offering employees opportunities for professional development and career growth within a supportive environment. UGAFODE's business model emphasizes financial inclusion through innovative products like UGAFODE Mobile, enhancing accessibility and convenience for clients. Demonstrating a strong commitment to corporate social responsibility, UGAFODE actively engages in community development initiatives aimed at improving livelihoods and promoting sustainable economic growth. For more information, visit their official website at www.ugafode.co.ug.