Aftersales (Dealership) ManagerNew!

Description (Public)

NFT Consult is recruiting an Aftersales (Dealership) Manager for a client in the automotive dealership sector in Kigali.

Duties, Roles and Responsibilities

Lead service, parts and workshop operations for the dealership.
Set and deliver aftersales revenue, margin and customer satisfaction targets.
Manage workshop staff, technicians and supplier relationships.
Drive service retention, warranty processes and customer complaint resolution.

Qualifications, Education and Competencies

Qualifications & Experience:

Degree or diploma in automotive engineering, business or a related field.
Substantial experience managing aftersales or service operations in a dealership.
Strong commercial and people management record.

Skills & Competencies:

Commercial leadership.
Technical service knowledge.
Customer retention focus.

How to Apply

About NFT Consult

NFT Consult is a premier human resources consultancy firm that has established itself as a leader in talent acquisition, management, and development across East Africa. Founded with a vision to bridge the gap between top talent and leading organizations, NFT Consult has consistently delivered exceptional HR solutions tailored to meet the unique needs of its clients. Established in 2005, NFT Consult is a business process outsourcing firm headquartered in Kampala, Uganda, with additional offices in Hoima, South Africa, Kenya, Botswana, Rwanda, Tanzania, Zambia, Burundi, and South Sudan. The company specializes in executive search, staff recruitment, manpower outsourcing, HR process outsourcing, training, and talent development, aiming to transform organizations and unlock individual potential. NFT Consult serves clients across various sectors, including ICT, oil and gas, telecommunications, and financial services. The firm fosters a work culture that emphasizes empathy, integrity, innovation, and diversity, offering job opportunities that align with these values. For more information, visit their official website at www.nftconsult.com.