Business Development Specialist role at DHL Global Forwarding in Kampala, responsible for developing and administering business development plans to generate new business, maximize profit and grow market share in line with business strategy and Group guidelines.
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AFR Business Development Specialist
Employer / Company

DHL Uganda
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Description (Public)
Duties, Roles and Responsibilities
- Execute business development plans to achieve targeted customer growth and revenue targets
- Deliver projects to develop new business and maximize exposure for DPDHL
- Undertake market studies and feasibility studies to assess market potential
- Prospect new business opportunities through market research and marketing initiatives
- Initiate contact with targeted prospects and identify decision makers
- Develop leads, conduct pre-proposal visitations, prepare proposals and conduct negotiations
- Build relationships with prospects and potential key accounts
- Coordinate sales efforts with inside sales and provide competitive intelligence
Qualifications, Education and Competencies
Qualifications & Experience:
- Minimum 2 years experience in a Forwarding/Clearing Industry
- Education Qualification - Matric
- Clear understanding of Excel, Word and PowerPoint
Skills & Competencies:
- Excellent telephone skills and ability to handle client complaints
- Good organizational and interpersonal skills
- Excellent command of English (written and verbal)
- Proven ability to build effective long-term relationships with clients
- Proven ability to work under pressure and use own initiative
- High level of attention to detail
How to Apply
About DHL Uganda
DHL Group is a global leader in logistics and supply chain management, committed to delivering exceptional services that connect people and businesses across the world, with a mission to improve the flow of goods and information. Renowned for its reliability, innovation, and customer-centric approach, DHL has earned a strong reputation and numerous accolades in the logistics industry. The company fosters a diverse and inclusive work culture that promotes collaboration, personal growth, and a commitment to delivering excellence, making it an attractive employer for individuals looking to make a meaningful impact in logistics and global trade.
With a wide range of job opportunities and flexible work arrangements, DHL offers its employees a dynamic and supportive environment for career development. Established as part of the Deutsche Post DHL Group, DHL has grown significantly over the years, expanding its operations globally and continuously adapting to the evolving needs of the logistics industry.
Through innovative technology and a customer-focused business model, DHL leads in sustainable logistics, ensuring efficient and environmentally responsible operations. With a vast global reach, DHL serves customers across all sectors and industries, guided by its core values of passion, resilience, and a commitment to customer satisfaction. The company is also deeply engaged in corporate social responsibility (CSR) initiatives, focusing on sustainability, education, and disaster relief efforts worldwide.
Mission
Connecting people and improving lives
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