Admission and Discharge Officer (Locum)New!

• Process patient admissions and discharges promptly with complete documentation.
• Verify personal, clinical and insurance details and finalise billing.
• Explain admission and discharge procedures, payor arrangements and SHA rebates to patients.
• Coordinate with clinical teams on treatment plans, discharge summaries and prescriptions.
• Obtain insurance authorisations and reconcile invoices before claims submission.
• Maintain accurate, secure and retrievable patient records in hospital systems.
• Respond empathetically to patient and family enquiries and escalate complex cases.
• Support orientation of junior staff and contribute to audits and quality reviews.

Qualifications & Experience:

• Diploma in Records Management, Health Records or a related field.
• Minimum of 3 years of experience in a similar role in an organisation of similar size.

Skills & Competencies:

• Proficiency in electronic health records and hospital management systems.
• Knowledge of admission and discharge procedures and insurance claims.
• Patient record management and reporting.
• Accuracy and compliance.
• Empathy and clear communication.