Administrative AssistantNew!

Description (Public)

The Administrative Assistant is the first contact for all clients/patients who come to Lifelink and has the primary responsibility of making sure that all clients are happy and will come again.

Duties, Roles and Responsibilities

Receive and welcome clients
Identify clients’ needs, e.g. to see the doctor, to get drugs, administrative issues, etc
Ensure that clients are attended to on a first come, first served basis
Identify emergencies and notify the Nurse/Doctor
Inform clients about services provided at Lifelink and direct all clients to the different service points
Notify relevant staff to attend to clients
Follow up on clients and update/explain to them what they should expect at any one time
Make and follow up appointments for specialists and ensure that both the doctors and patients are aware of their appointment times
Take overall responsibility for the front desk: receive all incoming calls, make all necessary outgoing calls and record them in the daily phone register, and account for airtime handed over during the shift
Ensure that the reception area and surrounding environment are clean, organized and tidy
Ensure that all patients are seated comfortably as they wait to be served
Ensure that all clients/patients have registered their presence

Qualifications, Education and Competencies

Qualifications and Experience

Bachelor’s Degree from a recognized institution

Skills and Competencies

Good communication skills
Able to express oneself eloquently in English
Good interpersonal skills and friendliness
Ability to speak to others to convey information effectively
Service oriented, i.e. actively looking for ways to help people
Highly observant and able to pay attention to the environment
Competence in using a computer and knowledge of MS Office
Ability to work well under stressful conditions
Because of the nature of this work, the position requires someone pleasant, personable, patient and with a desire to be of assistance to those in need

How to Apply

About Lifelink Hospital

Lifelink Hospital is a leading healthcare provider dedicated to delivering high-quality, patient-centered medical services with a mission to enhance community well-being through compassionate care, innovation, and medical excellence. Renowned for its commitment to healthcare excellence, Life Link has earned a strong reputation for reliability, professionalism, and ethical medical practice. The center fosters a dynamic and inclusive work culture, valuing employees as key stakeholders by offering continuous professional development, competitive benefits, and a supportive work environment that encourages growth and collaboration. With diverse job opportunities across medical, administrative, and support roles, Life Link Medical Center provides flexible work arrangements, ensuring work-life balance for its staff. Established with a vision to revolutionize healthcare, the center has grown significantly, expanding its reach through modern medical facilities and advanced technology integration. Innovation is at the core of its business model, leveraging cutting-edge diagnostic tools, telemedicine, and efficient patient management systems to improve healthcare accessibility and outcomes. Serving a wide patient base, Life Link operates multiple branches, reinforcing its impact across different regions. The center upholds strong core values, including integrity, compassion, excellence, and teamwork, which guide its operations and patient interactions. Beyond healthcare, Life Link is actively involved in Corporate Social Responsibility (CSR) initiatives, supporting health awareness campaigns, free medical camps, and community outreach programs. For more information about services, career opportunities, and healthcare initiatives.