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Job Summary

Job Title:
Admin and Reservations Officer
Employer:
Canaan Travels
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Hospitality jobs
Number of Positions:
1
Deadline:
Friday, 21 November 2025

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About the Organisation

CANAAN TRAVELS is a Ugandan based tour and travel company providing comprehensive services for group and individuals domestically and internationally Our team is formed of qualified professionals with experience in the travel and tourism industry divided in to different departments Our specialized departments offer a diversity of services and every department works independently to provide the best services to our customers targeting their friendship and long lasting relationship


Admin and Reservations Officer job at Canaan Travels | Apply Now

Kampala, Uganda

Are you looking for Hospitality jobs in Uganda 2025 today? then you might be interested in Admin and Reservations Officer job at Canaan Travels

Full Time

Deadline: 

21 Nov 2025

Job Title

Admin and Reservations Officer job at Canaan Travels

Canaan Travels

Job Description

Admin and Reservations Officer

Canaan Travels


Job Description

Job Summary:

Canaan Travels Uganda Ltd is seeking a highly motivated and enthusiastic individual with expertise in air ticketing, administration, and marketing to join our team. As an Admin and Reservations Officer, you will be responsible for promoting and booking travel arrangements for clients, providing excellent customer service, and driving business growth.

Reporting to the Operations Manager, with dotted reporting lines to the Directors, your responsibilities will include:

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

If you are a motivated and enthusiastic
individual with a passion for travel and customer service, please send your CV
to admin@canaantravels.com

Application Deadline: 21/11/2025

Applications are managed via the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

How to Apply

Key Responsibilities:

  • Research destinations, travel modes, and accommodations to provide tailored travel solutions for clients

  • Design and sell cost-effective travel packages, including air ticketing, hotel bookings, and tour arrangements

  • Issue and manage air tickets using Amadeus, Galileo, and other GDS systems

  • Develop and implement marketing strategies to promote our services and increase sales

  • Create engaging content for our website and social media channels to drive marketing efforts

  • Coordinate logistics, including transportation and accommodations, to ensure seamless travel experiences

  • Provide expert advice and guidance to clients on travel requirements, visa regulations, and health formalities

  • Handle customer inquiries, complaints, and issues promptly and professionally

  • Meet sales targets and contribute to the company’s revenue growth

  • Manage administrative tasks, including data entry, documentation, and reporting

  • Collaborate with team members to achieve business objectives

Administrative Responsibilities:

  • Maintain accurate and up-to-date records of client transactions and interactions

  • Manage and reconcile company accounts, including petty cash and invoices

  • Prepare and process invoices, receipts, and other financial documents

  • Provide administrative support to the team as needed

Marketing Responsibilities:

  • Develop and implement marketing plans to promote our services and increase sales

  • Manage social media accounts and create engaging content to drive engagement and sales

  • Identify and pursue new business opportunities, including partnerships and collaborations

  • Analyze market trends and competitor activity to inform marketing strategies

  • Support the development of marketing materials, including brochures, flyers, and website content

Admin and Reservations Officer job at Canaan Travels

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Requirements:

  • Bachelor’s degree in Hospitality, Travel, Tourism, Business, Marketing, or a related field

  • Proven experience as a travel consultant or in a related role

  • Expert knowledge of GDS systems, including Amadeus and Galileo. IATA certification is an added advantage

  • Proficiency is working with an office suite, like Microsoft office suite, Zoho suite and others.

  • Strong sales, customer service, and marketing skills including representation in Expos.

  • Ability to work independently and as part of a team

  • Proficiency in English; additional languages a plus

  • Personal travel experience preferred


Preferred Qualities:

  • BA Degree in Tourism or Business Administration or related qualification

  • Excellent communication and interpersonal skills

  • Experience in using an office suite and a cloud system

  • Ability to work under pressure and meet deadlines

  • Strong problem-solving and crisis management skills

  • Familiarity with travel industry systems and software

  • Passion for travel and tourism

  • Experience with digital marketing tools, including social media and email marketing

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