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About the Organisation
African Clean Energy (ACE) is a B-Corp certified enterprise that produces and distributes the ACE One solar-biomass hybrid energy system. A small-yet-powerful smokeless stove, it will virtually eradicate the catastrophic impact that traditional cooking and heating methods inflict on health, environment, and poverty in developing countries around the world, and provides electricity.
5 Response Officer jobs at African Clean Energy (ACE) | Apply Now
Uganda
Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Response Officer jobs at African Clean Energy (ACE)
Full Time
Deadline:
15 Jan 2025
Job Title
5 Response Officer jobs at African Clean Energy (ACE)
African Clean Energy (ACE)
Job Description
Job Title: Response Officer (5 Jobs)
Organisation: African Clean Energy (ACE)
Duty Station: Mbale, Gulu, Fort Portal, Arua and Soroti, Uganda
We are seeking a dynamic and dedicated Response Officer to join our team. This role is crucial in the maintenance and conducting preventive after-sales maintenance training of the ACE One clean cooking stove to our customer. This will help improve our customer experience with our ACE one cookstove. The ideal candidate should be motivated, ambitious, hardworking and must possess excellent organizational skills and a passion for making a tangible impact in underserved communities.
Why Join Us?
Be part of a mission-driven company that is making a real difference in the world.
Work with a talented and passionate team dedicated to innovative solutions for clean energy access.
Opportunities for professional growth and development.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Please send your application Letter clearly stating in the location you are applying for in the email subject, CV, Copies of academic documents and copy of National ID to careersuganda@africancleanenergy.com
Deadline: 15th January, 2025.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Support Sales teams in pushing ACE One and Briquettes through direct selling and referrals.
Conduct preventive after-sales maintenance training on how to properly use the stove, briquettes.
Support Customer Response teams in collecting pending payments through Training the customer on how to make repayments using MOMO pay or Airtel pay.
Assist customers to install ACE Connect application if they have a smartphone in-order to ease fuel orders and to help sync their stove to aid technical support.
Perform repairs and maintenance of ACE One stoves in a timely manner.
Any other tasks assigned deemed necessary by management.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
At least Advanced Certificate or Diploma preferably in a technical field
Electrical wiring and repairs Background
Recommendation and Residence letter from LC 1 Office
Excellent communication and interpersonal skills
Strong knowledge of electrical wiring and repairs.
Self-motivated, proactive, and able to work independently
Results-driven with the ability to focus on achieving set objectives and goals
Willingness to travel frequently and work flexible hours
Personal Attributes:
Passionate about making a positive impact in underserved communities.
High level of integrity and professionalism.
Self-motivated with a strong sense of initiative.
Ability to work under pressure and meet tight deadlines.
Culturally sensitive and able to work effectively in diverse environments.
NB: African Clean Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
